Ratings based on 190 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice stay away from centre
Posted 21 Jan 2024 on HotelsNice place in luxurious area, away from centre but not far.
Comment from Hotel Management
22 Jan 2024 by Orkhan Safarov, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Baku Team
by A verified traveler
Numerous Issues Encountered During Hotel Stay
Posted 1 Jan 2024 on HotelsA lot of guests were smoking in a non-smoking area (elevators, corridors, rooms) without consequences from the hotel's side. Both the hotel security and I saw this but didn't act. Additionally, the smell spread throughout the entire floor. Guests were also cooking in their rooms, making my stay noisy and horrible.
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler from Freehold
Posted 4 Nov 2023
Great hotel, staff and location.
Comment from Hotel Management
10 Nov 2023 by Holiday Inn Baku Team, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 10 Oct 2023
Comment from Hotel Management
12 Oct 2023 by Holiday Inn Baku Team, Hotel Management
Dear guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by Holiday Inn Baku Team, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 28 May 2023 on Hotels
by A verified traveler
Posted 26 Apr 2023 on Hotels
by A verified traveler
Excellent hotel with all facilities
Posted 10 Apr 2023 on HotelsThe hotel was conveniently located in the centre of the city. We were upgraded to a suite and had a lovely time. The front desk staff were particularly helpful. Wifi was good. Would certainly recommend this hotel and stay here again. Thank you!
Comment from Hotel Management
12 Apr 2023 by Holiday Inn Baku Team, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 3 Apr 2023 on Hotels
Comment from Hotel Management
4 Apr 2023 by Holiday Inn Baku Team, Hotel Management
Dear guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Holiday Inn Baku Team
