Ratings based on 82 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Ireland

Posted 10 Jul 2018
Bristol Hotel closed as i found out after booking, however staff contacted me and offered better room right on Baku's richest shopping street (Nizami) owned by same owner as Bristol was, I can not say enough good things about how the staff handled this and how far they went out of way to offer top service! Thanks, Spacibo!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2018 on Hotels
4 out of 5
Recommended
for Personal Event
by A verified traveler

In Bristol Baku

Posted 13 Mar 2018 on Hotels
Centrally located with helpful staff
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent place, walking distance to most places

Posted 23 Dec 2017
Pros: Front desk staff, breakfast, location is excellent for tourist
Cons: No carpet on floors and there is a small gap at the bottom of all the doors, so I could hear every cough, every phone call from the hallway/front desk
Location: For a tourist, this is an ideal location. Food, nightlife, tourist attractions within easy walking distance.
Front desk staff (Sevda) was wonderful. Very helpful and spoke some English. Room was nice and included a balcony. Wonderful breakfast. Very accessible to the Old City, the double gates are about two blocks away, and fountain square is right there. Very pleased, particularly given the very low rate. To be clear, this is a lower end hotel, but nice nonetheless. Very clean, nice rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Good no- frills hotel,

Posted 28 Nov 2017
Pros: Price, location and the very helpful staff.
Cons: Some directions at the front door. Breakfast was fairly basic so a little more variety wouldn’t go amiss,
Location: On the edge of Downtown and Old City- read your guide book!
Initially disconcerting when I arrived at 3.30 am, since the entrance is in a side street and upon going thru the door was faced with an empty staircase with no indication of what lay insid. However going up two flights of stairs you come to a long corridor with the hotel being at the far end. It’s a 3star hotel in my book and so long as you are happy with no frills then I would recommend it for its price & location. The latter is perfect being on the edge of Downtown and a couple of minutes walk to the Old City.
4 out of 5
by MH

Enjoyed this stay

Posted 25 Nov 2017 on Hotels
Funny little hotel, but lovely helpful staff. Get a room with a balcony overlooking the pedestrian area and the Hard Rock Cafe
Comment from Hotel Management
27 Nov 2017
Dear Guest,Thank you very much for choosing to stay with us. It is really great that your experience was so enjoyable and I do hope that we will have the pleasure of welcoming you back to Bristol Hotel Baku in a near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely Staff. Centee of Town.

Posted 24 Nov 2017
The lady that greeted us could not have been anymore helpful. She was amazing. This hotel is close to most tourist spots. Breakfast was fine as the lady will make you an omelette if you ask. Right opposite the Hard Rock but also close to many amazing Azerbajaini reztaurants. Loved Baku.
Comment from Hotel Management
27 Nov 2017 by Zaur Hasanov, Hotel Management
Dear Hilary,Thank you very much for choosing to stay with us. It is really great that your experience was so enjoyable and I do hope that we will have the pleasure of welcoming you back to Bristol Hotel Baku in a near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, amazing breakfast!

Posted 9 Oct 2017
Cons: Only (small) downside was that the 'city view rooms' is not so much of a view and, on some occasions, the water is only luke-warm. L
Pretty much all aspects of this hotel is great. Really nice staff, excellent people and overall the facilities are great. All in all though, a great hotel and highly recommended! And, like mentioned in the title, the breakfast was just amazing.
Comment from Hotel Management
7 Nov 2017 by Zaur Hasanov, Hotel Management
Dear Guest,Thank you very much for choosing to stay with us. It is really great that your experience was so enjoyable and I do hope that we will have the pleasure of welcoming you back to Bristol Hotel Baku in a near future.
4 out of 5
by A verified traveler

An excellent value - superb location and service

Posted 7 Oct 2017 on Hotels
If you are looking for great value, superbly location and honey, friendly service then Bristol zhotel is an excellent choice. The location just steps away from the best restaurants and central location can't be beat. The rooms are modern, well lit and clean. The reception, house keeping and service was so friendly and helpful. The only negatives were a) long flight of stairs to get to reception/rooms with no elevator b) small room size, and c) somwpewhat slow wifi speeds. I could live with all 3 for the price and convenience
Comment from Hotel Management
7 Nov 2017
Dear Guest,Thank you very much for choosing to stay with us. It is really great that your experience was so enjoyable and I do hope that we will have the pleasure of welcoming you back to Bristol Hotel Baku in a near future.