Ratings based on 539 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Facilities outdated, noisy people in next room.
Comment from Hotel Management
20 Jun 2024 by Brand Experience Team, Hotel Management
Hi Rosa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A verified traveler
Posted 12 Jun 2024
First of all I pay for a luxury room the first room they gave me 315 Smells bad cigarette the second one the mattresses I was feeling the springs and my back the AC it was making bad noise loud is about 50 years old. Hopefully I can get that reimbursed.
Comment from Hotel Management
13 Jun 2024 by Brand Experience Team, Hotel Management
Hi Carlos, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6
by A verified traveler
Posted 5 Jun 2024
Nothing good.
by A verified traveler
Posted 2 Jun 2024
In all I loved how quiet it was
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Pedro, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
by A verified traveler from Stuart
Posted 22 May 2024
Pet fee of 40 dollars way to high. I have 2 dogs. Stayed 3 nights. You do the math. And they add 4 dollars tax so 44 a night a dog I can fully board my dogs for 70 a night and they are walked and feed. Just love to take them with. Hotel 6 from now on. Im leaving Best western.
Comment from Hotel Management
31 May 2024 by Brand Experience Team, Hotel Management
Hi Sharon,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6
by A verified traveler
Posted 15 May 2024
Friendly staff ,clean rooms .
Comment from Hotel Management
22 May 2024 by Brand Experience Team, Hotel Management
Hi MichaelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 13 May 2024
The rooms are very clean but when I got there there were people in my room already
Comment from Hotel Management
22 May 2024 by Brand Experience Team, Hotel Management
Hi Ana, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 4 May 2024
Good
Comment from Hotel Management
15 May 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
10 May 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 26 Apr 2024
Not the room I booked, dirty and bad smell very poor condition, will not recommend.
Comment from Hotel Management
7 May 2024 by Brand Experience Team, Hotel Management
Hi Manuel,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
