Ratings based on 1,111 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Beautiful courtyard and our room had a nice small patio with sliding door to the pool area with lawn. Quiet, clean, nice place. We enjoyed our stay.
Comment from Hotel Management
11 May 2024 by PM, Hotel Management
Thank you, Teresa! We're thrilled to hear that you had a wonderful stay and enjoyed our courtyard and pool area. We hope to welcome you back again soon!
by A verified traveler
Posted 10 May 2024
Staff very friendly room very clean! Breakfast was great!
Comment from Hotel Management
10 May 2024 by DV, Hotel Management
Thank you so much Felipe, for your kind words! We're thrilled to hear that you had a positive experience with our friendly staff and enjoyed our breakfast offerings. Providing exceptional service and delicious food are top priorities for us, and it's always rewarding to know that our efforts are appreciated. We look forward to welcoming you back again soon for another enjoyable stay!
by A verified traveler
Posted 7 May 2024
Awesome hotel with great views. Are able to enjoy the balcony view of the pool. Youre walking distance from the plaza so food is around the corner pool is clean. Beds are supper comfy and clean. Staff is great. They even had chocolate chip cookies at the front desk. Highly recommend.
Comment from Hotel Management
9 May 2024 by DV, Hotel Management
Thank you Rony, for taking the time to share your positive feedback! We're thrilled to hear you enjoyed your experience at our hotel. We strive to provide exceptional service and memorable stays for all our guests. We can't wait to have the pleasure of hosting you again in the future!
by A verified traveler
Posted 28 Apr 2024
This hotel was very nice considering the price point, I was pleasantly surprised. Would definitely book again!
Comment from Hotel Management
28 Apr 2024 by PM , Hotel Management
Hello Jesse, thank you for taking the time and leaving us a review. We are glad to hear that you enjoyed our hotel. We hope to see you again soon.
by A verified traveler
Posted 25 Apr 2024
The view of the pool area
Comment from Hotel Management
25 Apr 2024 by PM , Hotel Management
Hello Marshelle, Thank you for taking the time and leaving us a review. We are glad to hear that you liked our pool area. We hope to welcome you again soon.
by A verified traveler
Posted 23 Apr 2024
Trip was great with one exception: I was looking forward to the hot tub (having knee problems) and it was out of order and we were not told until we went to get in and found it taped off.
Comment from Hotel Management
23 Apr 2024 by PM , Hotel Management
We are glad to hear you had a great trip overall, Loretta! I'm sorry to hear about the inconvenience with the hot tub, especially given your knee issues. Your feedback is valuable, and we will ensure to work on better communication regarding amenities in the future.
by A verified traveler
Posted 22 Apr 2024
The staff was very helpful when we needed to get tv connected. We stayed two nights and the room was not cleaned up or provided with clean towels. Also the night stand bulb went out and had to request it twice.
Comment from Hotel Management
22 Apr 2024 by PM, Hotel Management
Thank you for sharing your experience, Liliana. We apologize for the inconvenience you encountered with the housekeeping and maintenance issues during your stay. We appreciate your patience and hope to have the opportunity to welcome you back for an improved stay.
by A verified traveler
Posted 21 Apr 2024
Overall great experience, friendly staff, clean hotel, convenient grab-and-go breakfast.
The card keys weren't working initially, so we had to have someone let us in our room everytime we stepped out. That was fixed within a couple of hours. We had a room on the 1st floor and can hear footsteps and floor creaking from upstairs... maybe better to get a room upstairs.
Comment from Hotel Management
22 Apr 2024 by PM , Hotel Management
Hello Dinah, thank you for sharing your experience with us. We're glad to hear that you enjoyed our friendly staff. We apologize for the inconvenience with the card keys and noise disturbances. Your feedback is noted, and we'll work to address these issues to ensure a more seamless stay for our guests in the future. We hope to welcome you back for an improved experience.
by A verified traveler
Posted 20 Apr 2024
Staff was amazing. Only bad side was no elevator in the back building of the hotel. Luckily, there was only two floors. Large clean rooms with a nice balcony.
Comment from Hotel Management
20 Apr 2024 by PM , Hotel Management
Hello Wendell, Thank you for the amazing review. We are glad our staff was helpful to you and you had a good stay with us. We hope to welcome you back soon.
by A verified traveler
Posted 19 Apr 2024
Super clean hotel
Comment from Hotel Management
19 Apr 2024 by PM , Hotel Management
Hello Shantae, Thank you for taking the time and leaving us a review. We are glad to hear that you liked our hotel. We hope to welcome you back for another great stay.
