Ratings based on 573 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
The area is sketchy. It's basically a semi truck stop with some eateries that attract a lot of ceedy characters.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear that you found the area surrounding our hotel less than ideal. While we strive to provide a comfortable stay for all our guests, we understand that external factors like location can impact your experience. We appreciate your feedback and will continue to work towards improving all aspects of your stay. If you have any specific concerns, please don't hesitate to reach out to our team directly. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
First time road trip and booking multiple rooms , we were separated by floors and different ends of the hotel. Should be simple, we book two rooms under one name logic says put them together
Comment from Hotel Management
17 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience. We apologize for the inconvenience of not having your rooms together. Your feedback is valuable, and we will review our booking procedures to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a better stay.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Typical side of the highway hotel. Easy and satisfactory stay. Cute breakfast setup.
Comment from Hotel Management
6 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating and kind words! We're thrilled to hear that you had an easy and satisfactory stay with us. We're glad you enjoyed our cute breakfast setup. Your feedback means a lot to us, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Apr 2024
All was well, good variety for breakfast.
Comment from Hotel Management
25 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay and found our breakfast offerings to your liking. Providing a variety of options is important to us, and we're glad it contributed to your positive experience. We appreciate your review and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to see that you had a positive experience during your stay, resulting in a 4 out of 5 rating. Your satisfaction is important to us, and we're glad that we could contribute to your enjoyable visit. We appreciate your review and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
4 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to leave us a review. We're glad to see that you had an overall positive experience during your stay. If there are any areas where we can improve and earn that extra star from you next time, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Apr 2024
Breakfast was better than expected. Room and property were very clean. Freeway noise is the only drawback.
Comment from Hotel Management
12 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you enjoyed our breakfast and found our rooms and property very clean. We apologize for any inconvenience caused by freeway noise. Your feedback is appreciated, and we will continue to strive to improve our guests' overall experience. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Mar 2024
It was a well-kept property, very friendly, staff, and a very convenient location.
Comment from Hotel Management
13 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you found our property well-kept, our staff very friendly, and our location convenient. Guest satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Mar 2024
Fine place but only nearby dining options are Subway, IHOP, and Jack in the Box.
Comment from Hotel Management
7 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5 out of 5 rating and for choosing to stay with us. We're pleased to hear that you found our hotel to be satisfactory. We apologize for any inconvenience caused by the limited nearby dining options. Your feedback is valuable, and we'll consider ways to enhance the dining experience for our guests. We hope to welcome you back for another fine stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
