Ratings based on 372 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
They was very nice and accommodating
Comment from Hotel Management
2 Jun 2024 by HP, Hotel Management
Thank you
by A verified traveler from UNIVERSITY PLACE
Posted 30 May 2024
From the reviews I read, I decided to bypass this facility and traveled on to Pendelton for my next stop.
Comment from Hotel Management
30 May 2024 by HP, Hotel Management
Hello, it seems like we didn't have opportunity to host you as mentioned. Hope you host you in future.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by HP, Hotel Management
Thank you for your review.
by A verified traveler
Posted 10 Apr 2024
Very run down lanolin peeling up in bathroom breakfast was black banana and milk sitting on counter no ice or any way of cooling it this was 2 hr from start of breakfast
Comment from Hotel Management
10 Apr 2024 by HP, Hotel Management
Hello Curt, we appreciate your feedback - however, it looks like some misinformation as we have ice-machine at property and complementary continental breakfast for guests. We also have onsite staff to take care of any issues with the guest room if concerns raised.
by A verified traveler
Worst ever experienced!
Posted 24 Mar 2024 on HotelsComment from Hotel Management
24 Mar 2024 by HP, Hotel Management
We are sorry to hear that you had unpleasant experience during your stay, we will work on quality improvement for our guests.
by A verified traveler
Posted 17 Feb 2024
This should not qualify as a breakfast included place.
Comment from Hotel Management
17 Feb 2024 by HP, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 29 Nov 2023
The room needs upgrades and bed bugs. Lucky i slept on top of the bed.
Comment from Hotel Management
29 Nov 2023 by HP, Hotel Management
Dear Steven,We sincerely apologize for any inconvenience you experienced during your stay. Your comfort is of utmost importance to us, and we are committed to resolving any issues promptly.To ensure your concerns are addressed immediately, please feel free to contact our onsite staff for any such issues. Our dedicated team is available around the clock to assist you and make your stay as enjoyable as possible.Thank you for bringing this matter to our attention. We value your feedback and hope to swiftly remedy any issues you may have encountered.
by A verified traveler
Posted 27 Oct 2023
Woke up with bits all over my arm.
Comment from Hotel Management
29 Oct 2023 by HP, Hotel Management
Hello Pamela, thank you for your feedback.
by A verified traveler
Posted 25 Oct 2023
Should have known by this being a knights inn what it would be like. Last minute decision regrettable. Way old property in dire need of maintenance. Door barely closes and or locks, flooring and everything else old. Parking limited especially for large vehicles. It was a place to sleep that we paid too much for.
Comment from Hotel Management
25 Oct 2023 by HP, Hotel Management
Hello Jason, we are sorry to hear that you had some difficulties with your stay. We have on-site staff to take care such issues if escalated.
by A verified traveler
Posted 22 Oct 2023
Toilet ran all night. Security light went off and on in "alley" beside parking. Horrible section of town.
Sheets were great, but room all in all run down.
Comment from Hotel Management
23 Oct 2023 by HP, Hotel Management
Hello Marlene, we are sorry to hear that you had some trouble during your stay. I hope you had reached to on-site staff to address resolvable issues like water running.
