Ratings based on 368 Verified Reviews

3.1 out of 5
66% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 10 Apr 2024
Very run down lanolin peeling up in bathroom breakfast was black banana and milk sitting on counter no ice or any way of cooling it this was 2 hr from start of breakfast
Comment from Hotel Management
10 Apr 2024 by HP, Hotel Management
Hello Curt, we appreciate your feedback - however, it looks like some misinformation as we have ice-machine at property and complementary continental breakfast for guests. We also have onsite staff to take care of any issues with the guest room if concerns raised.
3 out of 5
by A verified traveler

Posted 17 Feb 2024
This should not qualify as a breakfast included place.
Comment from Hotel Management
17 Feb 2024 by HP, Hotel Management
Thank you for your feedback
2 out of 5
by A verified traveler

Posted 29 Nov 2023
The room needs upgrades and bed bugs. Lucky i slept on top of the bed.
Comment from Hotel Management
29 Nov 2023 by HP, Hotel Management
Dear Steven,We sincerely apologize for any inconvenience you experienced during your stay. Your comfort is of utmost importance to us, and we are committed to resolving any issues promptly.To ensure your concerns are addressed immediately, please feel free to contact our onsite staff for any such issues. Our dedicated team is available around the clock to assist you and make your stay as enjoyable as possible.Thank you for bringing this matter to our attention. We value your feedback and hope to swiftly remedy any issues you may have encountered.
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Woke up with bits all over my arm.
Comment from Hotel Management
29 Oct 2023 by HP, Hotel Management
Hello Pamela, thank you for your feedback.
2 out of 5
by A verified traveler

Posted 25 Oct 2023
Should have known by this being a knights inn what it would be like. Last minute decision regrettable. Way old property in dire need of maintenance. Door barely closes and or locks, flooring and everything else old. Parking limited especially for large vehicles. It was a place to sleep that we paid too much for.
Comment from Hotel Management
25 Oct 2023 by HP, Hotel Management
Hello Jason, we are sorry to hear that you had some difficulties with your stay. We have on-site staff to take care such issues if escalated.
1 out of 5
by A verified traveler

Posted 22 Oct 2023
Toilet ran all night. Security light went off and on in "alley" beside parking. Horrible section of town. Sheets were great, but room all in all run down.
Comment from Hotel Management
23 Oct 2023 by HP, Hotel Management
Hello Marlene, we are sorry to hear that you had some trouble during your stay. I hope you had reached to on-site staff to address resolvable issues like water running.
4 out of 5
by A verified traveler

Posted 22 Oct 2023
Nice motel with clean rooms and a nice simple breakfast option
Comment from Hotel Management
22 Oct 2023 by HP, Hotel Management
Thank you for your review!
4 out of 5
by A verified traveler

Posted 17 Oct 2023
Comment from Hotel Management
29 Nov 2023 by HP, Hotel Management
Thank you for your feedback !
2 out of 5
by A verified traveler

Posted 30 Sep 2023
Lots of hair in the bathtub, hardly ever and hot water, did not receive a comforter on my bed, the floors had not been swept it seemed like. People were laying in the upper stair landing for what seemed like the entire night. Just overall not a very pleasant experience.
Comment from Hotel Management
30 Sep 2023 by HP, Hotel Management
We are sorry to hear that you didn't have a pleasant stay. Please report it to frontdesk for such issues and they can help with that.
3 out of 5
by A verified traveler

Posted 27 Sep 2023
Room was clean, place is a 1950's hotel with very little upgrade. parking was like parking in an alley, very diffucult to back far enough out of parking stall without hitting dumsters along building on other side of alley. If you just looking for a place to sleep one night you found it.
Comment from Hotel Management
28 Sep 2023 by HP, Hotel Management
Thanks for your feedback