Ratings based on 713 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Property is very old
Comment from Hotel Management
6 May 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback as it helps us to improve for future stays. The Hotel strives to find the balance between the Historic integrity of the hotel, as well as the modern comforts our guest's enjoy .The restoration of this landmark has won multiple awards for excellence in historic preservation. A Multi-million dollar expansion and restoration is currently regaining progress following COVID, you can look forward to a "refreshed" historical experience in the future!
by A verified traveler
Posted 1 May 2024
It is a very old hotel and is very beautiful, however the age lends itself to significant mechanical noise. I had stayed here before on the second floor and did not notice this humming noise. Placed on the third floor, it becomes significant.
I doubt anything can be done to alleviate the noise! Beautiful, but think of ear plugs!
Comment from Hotel Management
6 May 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback as it helps us to improve for future stays! Management and Staff are committed to providing the Hotel experience and strive for excellence in service. The Hotel strives to find the balance between the Historic integrity of the hotel, as well as the modern comforts our guest's enjoy. The restoration of this landmark has won multiple awards for excellence in historic preservation. A Multi-million dollar expansion and restoration is currently regaining progress following COVID, you can look forward to a "refreshed" historical experience in the future!
by A verified traveler
Posted 30 Apr 2024
Beautiful 1890s restored hotel, comfortable rooms premium linens.
Comment from Hotel Management
30 Apr 2024 by Management, Hotel Management
We are so happy you enjoyed your stay! We hope to host you again soon!
by A verified traveler from Boise
Posted 29 Apr 2024
We loved staying in this beautiful historic hotel. It is one of the most quiet hotels we've ever stayed in, and we were told the rooms are soundproofed to make them quiet for guests. Terrific location close to shops, restaurants and other attractions. Highly recommend.
Comment from Hotel Management
30 Apr 2024 by Management, Hotel Management
Thank you for your very kind words, we love to hear you enjoyed your stay!
by A verified traveler
Posted 24 Apr 2024
We are so happy we chose Geiser Grand Hotel for our one night stay. Our room was spacious and brought us back in time to an era of elegance. It’s a beautiful property and the staff we encountered were excellent to interact with.
Comment from Hotel Management
26 Apr 2024 by Management, Hotel Management
Thank you so much for your wonderful words, we are so happy you enjoyed your stay with us!
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
6 May 2024 by Management, Hotel Management
Thank you for your very kind review!
by A verified traveler
Posted 1 Apr 2024
We all thought the hotel was beautiful. The staff was wonderful .The room was clean excluding the tv and windows.TV was loaded with dust and windows were not clean overlooking the mountains. The food was ok. For the price of the stay and food I expected more. It was a good experience but do not see our family returning.
Comment from Hotel Management
1 Apr 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback as that allows us to improve on delivering a consistently excellent experience! We have the highest standards of cleanliness. In fact, the Hotel scored a perfect 100% 3 times in a row on both the rooms and restaurant health inspections! Exterior windows are washed regularly as weather permits; in fact they are scheduled to be done today! To prevent damage to the exterior the window washers have to wait until a clear, calm day without fear of freezing temperatures. Management and servers are committed to providing the best dining and hotel experience. If any guest is disappointed with any aspect of food, beverage or service, and fails to communicate that, then we can't "make it right".
by A verified traveler from Boise,
Posted 18 Mar 2024
Such an amazing throw back hotel. Great location with wonderful staff.
Comment from Hotel Management
18 Mar 2024 by Management, Hotel Management
Thank you for your wonderful review, we appreciate your feedback!
by A verified traveler from Bainbridge Island
Posted 14 Mar 2024
A grand historic hotel.
Comment from Hotel Management
14 Mar 2024 by Management, Hotel Management
Thank you for your kind review, we are so happy you enjoyed your stay!
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Management, Hotel Management
Thank you for your review, we appreciate your feedback!
