Ratings based on 633 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Honestly it’s a nice property, convenient and very well
located but they are not a full service property. This means electronic check in at a machine, self storage for luggage, and if anything happens (like with us when the door didn’t work one evening) there is no one around to help. They do have someone available to speak to by intercom but it’s not ideal. Also, there is no restroom except in the rooms so if you haven’t checked in or after checkout beware. If they just had a person on site and a restroom this would be a 5 star review.
by A verified traveler
Posted 16 Jun 2024
No paper towel, very little toilet paper! I sent three messages months before my arrival inquiring about parking and they never responded. Public parking is extremely far away.
by A verified traveler from Brooklyn
Posted 13 Jan 2024
Communication horrible and don’t reply with time
by A verified traveler
Posted 9 Jan 2024 on Orbitz
The pictures showed a sunny apartment with pretty windows overlooking the street. What I got was a dark and damp room facing the ventilation in the inner part of the building. The room was not well kept the bed was dirty with old stains in the sheets. You could hear the pipes when people flushed toilets. I was staying 1 night. When I asked to be moved to a different apartment, I was told nothing could be done until the next day, because there is no front desk service of any kind unless the issue is with door entry codes.
by A verified traveler from Alameda
Posted 6 Jan 2024
by A verified traveler
Posted 3 Jan 2024 on Hotels
by A verified traveler
Posted 13 Dec 2023
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler
Posted 23 Nov 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Anabela,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Lisbon Serviced Apartments was excellent and that we met your expectations. Your kind words truly motivate us to continue delivering exceptional service to all our guests.We appreciate your support and hope to welcome you back soon for another fantastic stay. Should you need any assistance or have further inquiries, please don't hesitate to reach out.Best Regards,Lisbon Serviced ApartmentsAs for a suggestion during the Christmas season in Lisbon, I'd recommend visiting the beautiful Christmas market at Praça do Comércio. The festive atmosphere, charming stalls with local crafts, and delightful seasonal treats create a magical experience for visitors exploring Lisbon during this time.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Grayson,Thank you for your fantastic rating of 10/10! We're thrilled to hear that you had such a wonderful stay with us. If you ever decide to visit Lisbon during the Christmas season, be sure to experience the magical atmosphere at the Rossio Square, beautifully decorated with lights and filled with holiday cheer.Best Regards,Lisbon Serviced Apartments
