Ratings based on 384 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The front desk was extremely helpful and friendly
Comment from Hotel Management
4 Jun 2024 by Richard, Hotel Management
Dear Raymond, thank you for your recent stay and wonderful feedback! We are happy you found our guest service representatives to be "extremely helpful and friendly" and we hope to see you again very soon! Thank you, Richard and the Entire Ridges Inn & Suites of Baileys Harbor Team!!!!
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Richard, Hotel Management
Dear Elisabeth, thank you for your recent stay and wonderful review! We hope to see you again very soon. Thank you, Richard and the Ridges Inn & Suites Team!
by A verified traveler
Posted 20 May 2024
Great location,clean,easy check in,and great staff in office.
Comment from Hotel Management
21 May 2024 by Richard, Hotel Management
Dear Ben, thank you for your recenty stay and "great" review! We are happy you enjoyed our location, easy check-in and the "great" service you received. We hope to see you again very soon! Sincerely, Richard and the Entire Ridges Inn & Suites of Baileys Harbor Team!
by A verified traveler
Posted 30 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Richard, Hotel Management
Dear James, thank you for staying with us and for your review and we hope to see you again very soon. Sincerely, Richard and the Ridges Inn Team!
by A verified traveler
Posted 6 Oct 2023
Rooms were a little dated but, overall was a nice quiet place to stay.
Comment from Hotel Management
8 Oct 2023 by Richard, Hotel Management
Dear Brian, thank you for your recent stay and awesome review! We are so happy you enjoyed our inn overall and that you found it was a nice quiet place to stay and we'll continue to focus on improvement. We hope to see you again very soon. Sincerely, Richard and the Entire Ridges Inn & Suites of Baileys Harbor Team!
by A verified traveler
All ok
Posted 5 Oct 2023 on HotelsWifi available but very limited capability...thats when the wfi router is on. Needed to be reset/restarted by staff often.
Property is a little dated but there are signs of new/recent structure upkeep or replacement visible.
Convenient location on the less hectic Eastside of peninsula but still can easily get to the more congested westside (EggHarbor, SisterBay, Efraim, etc) when desired.
Staff was very courteous and helpful.
Plenty of (animal) wildlife in the area.
Relaxing.
Comment from Hotel Management
8 Oct 2023 by Richard, Hotel Management
Dear Jeffery, thank you for your recent stay and wonderful review! We are so happy you enjoyed our location and setting and found our service team to be very courteous and helpful. The town is in the process of running fiber for wifi and we are hoping that will resolve the wifi issue. We hope to see you again very soon. Sincerely, Richard and the Entire Ridges Inn & Suites Team!
by A verified traveler
Posted 1 Oct 2023
Nice location
Comment from Hotel Management
2 Oct 2023 by Richard, Hotel Management
Dear Edward, thank you for your recent stay and positive feedback. We are happy you enjoyed our inns location and hope to see you again very soon! Sincerely, Richard and the Entire Ridges Inn & Suites Team!
by A verified traveler
Posted 1 Oct 2023
The room had everything we needed, and more. When we requested a shower seat, they went out of their way to get one. The room had no steps to climb and the bathroom had good grab bars.
Comment from Hotel Management
2 Oct 2023 by Richard, Hotel Management
Dear Jeanne, thank you for your recent stay and positive review. We are very happy you enjoyed your room and its amenities and the service our team provided. We hope to see you again very soon! Sincerely, Richard and the Entire Ridges Inn & Suites of Baileys Harbor Team!
by A verified traveler from Mentor
Posted 1 Oct 2023
Property was peaceful and quiet. Parking was close and easy. Room was older, but clean and comfortable. Good stay.
Comment from Hotel Management
1 Oct 2023 by Richard, Hotel Management
Dear Jacquelyn, thank you for your recent stay and wonderful feedback! We are happy you found our inn to be quiet and peaceful, your room clean and comfortable and that you had a "good stay"! We hope to see you again very soon. Sincerely, Richard and the Entire Ridges Inn & Suites Team!
by A verified traveler
Posted 30 Sep 2023 on Travelocity
Comment from Hotel Management
20 Oct 2023 by Richard, Hotel Management
Dear Shirley, thank you for staying with us and for your positive review. We hope to see you again very soon. Sincerely, Richard and the Entire Ridges Inn & Suites Team!
