Ratings based on 58 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tucson, AZ
Posted 28 Sep 2019
Lovely traditional German hotel with delicious food in a beautiful setting on the edge of the woods where you can spend hours walking and hiking. Our room may be been considered a mini suite, as it contained a very spacious sitting area as well as a balcony. We enjoyed the gourmet restaurant very much (reservations needed) but even the regular restaurant was delicious. The hotel also offers a special pass which allows you to travel by bus and train all around the area for free, including special trips each day to various sights.
by A verified traveler
Posted 2 Sep 2019
The spa was fabulous! The champagne greeting was appreciated and the breakfast buffet was very good.
by A verified traveler
Great location or the Black Forest
Posted 15 Aug 2019 on HotelsLovely location for walking, cycling taking in the fresh air although the hotel is located on the main road, there is little noise or too much traffic.
The building is next to a river and very close to the rail station.
The hotel and staff are excellent and helpful with seeing the local area and provide a travel card and very useful booklet. Not seen that before!
Food and staff service is excellent, but pricey. You pay for good attentive service which is exactly what you get here.
The building is interesting and part old and part modern and like something from a 1970's James Bond film set. However very cool if you like that sort of thing. Parts of that interior are a little worn.
The SPA is very new and impressive. Excellent facilities and the pool is superb.
No real complaints other than the wifi is poor. Considering the building this is no surprise but could be improved.
by A verified traveler
Posted 20 Jul 2019 on Hotels
by A verified traveler
Comfortable retreat in superb hiking mecca
Posted 14 Sep 2018 on HotelsWe were a bit taken aback when we arrived at the hotel to find that it has a train line running next to it, but this turned out not to be a disturbance at all, and we enjoyed being able to sleep with our window open, hearing only the sound of the little stream that also runs past it. The location is very convenient for hiking in the Black Forest, and the cute town of Baiersbronn is just a short train ride or drive away. While the typical, rather over-done Bavarian decor is not to our taste, our room was extremely spacious and comfortable and we were happy to spend three nights there. The bed was great, and the bathroom a pleasure to use. The breakfast buffet is varied and generous. We also had dinner at the restaurant twice, taking the a la carte option, and the food was good, and, again, generous, but the service was extremely slow. This put us off eating there again and rather going into Baiersbronn to seek another option. This was the one drawback in an otherwise lovely stay at this hotel.
by Stephanie
Loved it
Posted 16 Aug 2017 on HotelsOn arrival there was a queue at reception ( one person ) so we were offered a glas of sekt while we're waiting and it got better from there. The staff were all so friendly and attentive and let's be honest it's the people that make the difference and make a good place into a great place. We had a free upgrade so got a really lovely room with balcony, the breakfast had everything you could wish for. The wellness area is beautiful the pool is gorgeous and everything is clean and well looked after. We really enjoyed our stay and are planning to come back next year for our wedding anniversary. Thank you team Sackmann.
Comment from Hotel Management
21 Aug 2017
Dear Guest,
thanks a lot for your stay with us and your words.
Kind regards
Yours family Sackmann
by A verified traveler
Clean, comfortable, quiet room
Posted 24 Sep 2016 on HotelsClean, comfortable, quiet room with a Michelin 2 star restaurant downstairs!
by A verified traveler
Fantastic restaurant
Posted 5 Sep 2016 on HotelsWe stayed at Hotel Sackmann so that we could go to their Schlossberg restaurant. The restaurant did not disappoint! The food was amazing.
The hotel itself was a bit dated and in need of some significant investment to get it up to the standard that their restaurant deserves. There was nothing wrong with the rooms but the furnishings were very dated and the carpets showed major signs of wear. The hotel staff were amazing. So helpful and courteous - a credit to their employer. The pool and sauna area has recently been updated and is lovely.
by A verified traveler
Posted 12 Dec 2023
Haben uns sehr wohl gefühlt, kommen gerne wieder.
by A verified traveler from Niefern-Öschelbronn
Posted 20 Aug 2023
