Ratings based on 41 Verified Reviews

3.3 out of 5
93% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2022 on Orbitz
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2022
5 out of 5
by A verified traveler from Aldie

Posted 19 Sep 2021
Beautiful scenery unmatched anywhere else.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2021
4 out of 5
by A verified traveler

Posted 18 Mar 2020
Beautiful views and attentive staff. The rooms were clean and hot water reasonably available. Although this wasn't a huge surprise, we did all get gastroenteritis from eating at the restaurant at different times during the week. They were often out of food options as well, though there was a big conference going on, so this may have been the reason. This resort is also somewhat overpriced for the amenities and area.
5 out of 5
by A verified traveler

Posted 15 Feb 2020 on Orbitz
Beautiful grounds with many lovely flowers and right on the beautiful Lake Tana. Food is very good, including the breakfast buffet. Some of the rooms have older plumbing, but overall great hotel for the location. Hot water and semi-reliable Wifi.
3 out of 5
by A verified traveler

Posted 5 Feb 2020 on Hotels
Did not get a room with lake view though I made the most expensive booking. Staff handling it was a bit impatient and rude. After some argument/persuasion was changed to new room with l/view.
3 out of 5
by A verified traveler from Nairobi

Posted 4 Jan 2020
The property location is fantastic located by the lake with incredible views of the lake. The staff at the reception were very helpful and professional. However the twin room we got was so small with very small single beds and hardly any room to move around for 2 people. The shower water was scalding hot and it took us 2 days to figure out how to moderate it. Also no WiFi in the rooms and very spotty throughout the hotel. Food also below average.
3 out of 5
by A verified traveler

Posted 1 Jan 2020
The hotel was maintained at the level of a mid-range hotel you would find in the US. The staff was very friendly and wanted to help as much as possible, but appeared to lack significant hospitality management experience, and were fairly reactive as opposed to proactive. The food was pretty good, and the views were great (if you could find a clean window to look out). There are a couple of newer hotels in the area, which I heard were nice (but same management challenges). There are also some more cultural hotels which were quite nice...HOWEVER, for the price you pay for Blue Nile, it is certainly worth considering in options if you are staying in that area.