Ratings based on 12 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Feb 2024
we enjoyed our stay. place is beautiful very elegant style, comfortable, big rooms. price is just right. only downside theres no restaurant inside. staff very friendly and courteous. place is worth coming back to...
Comment from Hotel Management
25 Feb 2024 by WH, Hotel Management
Thank you and looking forward for your next stay soon.
by A verified traveler
Posted 6 Apr 2023 on Hotels
The room was dirty, the bathroom was dirty, The carpeting in the room was very stained and dirty. The beds were very uncomfortable and the comforters on the bed appeared to never be changed. While there was a coffeemaker there was no coffee. There was no front desk staff at 7:30 am when they were needed. The bathroom was supplied with one bar of soap apparently for bathing and hand washing. I have stayed in far better economy hotels than this place. I would not recommend to my worst enemy.
Comment from Hotel Management
6 Apr 2023 by WH, Hotel Management
We appreciate you giving your feedback to us. It is an avenue for us to be better since we are new to these. We will make sure that all your feedback will be taken seriously and do our best to improve along the way. Have a great day ahead. God Bless
by A verified traveler
Posted 30 Aug 2022 on Hotels
One of the best in Baguio
Comment from Hotel Management
25 Feb 2024 by WH, Hotel Management
Thank you and looking forward for your next stay soon.
by A verified traveler
Posted 11 Apr 2022 on Hotels
Comment from Hotel Management
25 Feb 2024 by WH, Hotel Management
Thank you and looking forward for your next stay soon.
by A verified traveler
Posted 28 Feb 2022
I came here with my family and I was really happy that the place was homey. I loved how we felt it was just like home because there were not so many people. The amenities were available and you can use it for free. We got the executive room and it was really big enough to accomodate 8 pax. The room was not like a posh hotel room, but it was clean and it smelled good. It was also located in our fave Camp John Hay and we loved how quiet the place is. We loved our stay and I will definitely come back here and recommend this hotel to my family and friends.
Comment from Hotel Management
10 Mar 2022 by WH, Hotel Management
Thank you and looking forward for your next stay soon.
by A verified traveler
Enjoyable
Posted 26 Dec 2021 on HotelsComment from Hotel Management
10 Mar 2022 by WH, Hotel Management
Thank you and looking forward for your next stay soon.
by A verified traveler
Posted 4 Nov 2021 on Hotels
General feel of the place was good. Place was really nice, Staff were friendly. Had a few very bad experience:
- we weren’t told that they are not registered under DOT, so we had to wait for almost 2 hours in the triage waiting for their confitmation that we are guests
- upon check out, we had to wait for about 30mins becuase the reception was unattended
- glass door in the shower wasnt functioning very well. It broke while i was in the shower leaving me bleeding with minor scratches and wounds. Fortunately, they immediately transferred us to the next available room and provided very basic first aid only.
Comment from Hotel Management
10 Nov 2021 by Eder, Hotel Management
We appreciate you giving your feedback to us. It is an avenue for us to be better since we are new to these. We will make sure that all your feedback will be taken seriously and do our best to improve along the way. Have a great day ahead. God Bless
by A verified traveler
needs more cleaning
Posted 24 Jan 2020 on Hotelspool needs to be cleaned, its not fit for swimming. the bathroom needs more cleaning.
the staff were super helpful.
Comment from Hotel Management
25 Feb 2024 by WH, Hotel Management
We appreciate you giving your feedback to us. It is an avenue for us to be better since we are new to these. We will make sure that all your feedback will be taken seriously and do our best to improve along the way. Have a great day ahead. God Bless
by A verified traveler
Posted 7 Jan 2020
We had a wonderful staycation😀
Comment from Hotel Management
12 Jan 2020 by Ralph, Hotel Management
Thank you and looking forward for your next stay soon.
by A verified traveler
Our first time to stay in whitehouse
Posted 5 Jan 2020 on Hotelsit was a last minute booking, and i think was the only room left. clean room and nice staff especially the front desk Ralph 😊
will definitely book again in White house of the Lord of scents 😊
Comment from Hotel Management
12 Jan 2020 by Ralph, Hotel Management
We appreciate your feedback. We will strive to improve more. Its very inspiring that you appreciate our efforts. Looking forward seeing you again!!!
