Ratings based on 194 Verified Reviews

4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Feb 2024 on Hotels
Lovely hotel and staff, location is a bit out of the way thou, not much around there, bit of a walk to the town centre on a very busy road x
Comment from Hotel Management
13 Feb 2024 by Marion., Hotel Management
Dear Kathy,Thank you for your positive feedback.We are delighted that you had a pleasant time with us.Best Regards,
1 out of 5
by A verified traveler

Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Marion., Hotel Management
Bonjour Dorothy,Nous sommes navrés de constater cette mauvaise note.Pouvez vous nous indiquer les raisons de votre mauvaise expérience parmi nous ?Nous avons à cœur de satisfaire l'ensemble de nos clients et de connaitre nos points à améliorer.Je vous souhaite une agréable journée.Bien Cordialement,
5 out of 5
by A verified traveler

A good stopover hotel

Posted 16 Sep 2021 on Hotels
A really good hotel to stopover, with great views of the Pyrenees. Not far to walk into town. The attached restaurant was good too, and there was plenty of parking.
Comment from Hotel Management
18 Sep 2021 by Stéphy, Hotel Management
Dear customer, Thank you so much for your positive feedback. Our staff is so happy to learn that your stay lived up to your expectations. Waiting to welcome you other time in our establishment, Kind regards, Front Desk Carré Py' Hôtel***
4 out of 5
by A verified traveler

Posted 14 Sep 2019
Comment from Hotel Management
17 Sep 2019 by Laura, Hotel Management
Merci d'avoir laissé cette note suite à votre séjour au Carré Py' Hôtel*** Bien cordialement, Laura - La réception.
4 out of 5
by A verified traveler

Posted 30 Jul 2017 on Hotels
Comment from Hotel Management
1 Aug 2017 by DIRECTION, Hotel Management
Cher Client, nous vous remercions pour cette bonne note suite à votre séjour au sein du Carré Py' Hôtel***. En espérant vous recevoir de nouveau au cœur des Pyrénées. Bien Cordialement, Marion.
3 out of 5
by Jeffrey

mundane

Posted 28 Apr 2017 on Hotels
A modern but mundane hotel. The rooms are serviceable but basic.
Comment from Hotel Management
2 May 2017 by DIRECTION, Hotel Management
Dear Customer, We are sorry to see that you have found the hotel too mundane, we are trying to do the best for all customers coming from all around the world. Best regards, Elise.
4 out of 5
by Jason from Cheltenham

Slightly Lacking?

Posted 10 Jul 2016 on Hotels
Hotel was pretty empty when we stayed, which felt odd as it's fairly big. Slightly strange decor, felt rather clinical, no communal areas to relax. However can't really fault it.
Comment from Hotel Management
26 Jul 2016 by DIRECTION, Hotel Management
Dear Customer, Thank you very much for taking the time to leave your review regarding your stay in the Carré Py' Hôtel ***. The summer period is a period requested either at the individual customer as the customer group. However, some days the hotel's activity can be calm. So you could enjoy the tranquillity offered by the context or is the Carré Py 'Hôtel ***. Regarding the decoration of the hotel we tried to make a modern decor but remains neutral to satisfy the greatest number. As regards as the common areas you can walk in the park, we also have the bar area as well as the lounges in the hall of the hotel. Hope to see you on a future stay. Regards. Marion
3 out of 5
by A verified traveler

Posted 13 Feb 2016 on Hotels
Comment from Hotel Management
23 Apr 2016 by DIRECTION, Hotel Management
We thank you for your notation and hope to see you again for a next stay ! Regards, Mélanie.
4 out of 5
by Derek from Singapore

Clean and newly renovated rooms.

Posted 11 Feb 2016 on Hotels
Stayed here to ski at La Mongie. Hotel rooms were newly renovated with basic amenities. Comfortable stay for a 3 star hotel.
Comment from Hotel Management
16 Apr 2016 by DIRECTION, Hotel Management
Dear guest, Thank you for your review regarding your stay at Carré Py' Hôtel***. We effctivement renovated all our rooms recently to offer the best comfort to our customers. Our hotel is located at just 25 minutes from Grand Tourmalet which is the largest ski area in the French Pyrenees, ideal for your ski holidays :) Pending and pleasure to welcome you back at our hotel! Best regards! Aurélie
5 out of 5
by A verified traveler

Ski trip at La Mongie

Posted 11 Feb 2016 on Hotels
Excellent cleanliness. Room is great for family with loft beds.
Comment from Hotel Management
23 Apr 2016 by DIRECTION, Hotel Management
Dear Costumer, Many thanks for your kind review! We hope to see you again for others holidays in Pyrénées! Best Regards, Mélanie.