Ratings based on 275 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Churchville
Posted 14 Apr 2024
Comment from Hotel Management
9 May 2024 by MARIA OGEDA CASTILLA, Directora, Hotel Management
Muchas gracias por su excelente valoración sobre TRH Baeza.Nos alegra mucho que haya depositado su confianza en el TRH Baeza eligiéndonos como su hotel de confianza durante estos días que ha pasado en Baeza . Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,MARIA OGEDA CASTILLA, Directora
by A verified traveler from Schertz
Posted 18 Mar 2024
The design of this property is so dated. The courtyard is such a poor use of space. The rooms at the rear of the property are a long walk to the elevator and tend to lack light. This property is overrun by tour groups.
Comment from Hotel Management
13 May 2024 by Dirección Hotel TRH Ciudad de Baeza, Manager, Hotel Management
Dear Carlos,Thank you for reviewing your stay at our hotel.We regret to hear that certain aspects of our design did not meet your expectations. The historical nature of our building, once a 16th-century convent, does indeed create a unique layout and ambience, which we constantly strive to preserve and enhance in keeping with its heritage. We apologize if the room location and lighting were not to your satisfaction and understand how essential a well-lit space is to the overall comfort of our guests. We appreciate your observation and will consider it as we make future improvements to guest experiences.While we are pleased to be a popular choice among travel groups seeking to explore the rich history of Baeza, we regret if this aspect has affected the tranquillity of your stay. We aim to ensure a peaceful and enjoyable experience for all our guests. Your feedback is invaluable to us as we continue to refine our services and facilities. Thank you once again for your comments.We hope we have the opportunity of seeing you again in the future.Kind regards,Dirección Hotel TRH Ciudad de Baeza, Manager
by A verified traveler
Posted 1 Mar 2024
It’s nice place close to the center. The issue is limited English speaking staff.
Comment from Hotel Management
4 Mar 2024 by Dirección Hotel TRH Ciudad de Baeza, Manager, Hotel Management
Dear Mohammed,Thanks for this review about your recent stay.We're delighted to hear that our location was convenient for your visit to the city centre. It's wonderful that the cleanliness and amenities of our rooms met your expectations, highlighting our commitment to providing a serene and well-furnished environment for our guests. We appreciate your feedback regarding the language barrier you experienced with our team. While we strive to maintain a team proficient in multiple languages to better serve our international guests, we recognise there may be room for improvement and will continue to enhance our language training programs to ensure clearer communication.We do hope to welcome you back for an improved experience. Best wishes,Dirección Hotel TRH Ciudad de Baeza, Manager
by A verified traveler
강추합니다
Posted 8 Feb 2024 on Hotels아주 좋았습니다. 위치좋고 깨끗하고 아침도 굿!!
Comment from Hotel Management
12 Feb 2024 by MARIA OGEDA CASTILLA, Manager, Hotel Management
안녕하세요,Jungsook님. 저희 호텔을 방문해주셔서 감사합니다.저희 호텔의 위치에 대해 좋게 평가해 주신 점 대단히 감사드립니다. 저희 호텔은 바에사의 역사적 중심부에 위치하고 있어, 주변 관광 명소를 가까운 거리에서 방문하실 수 있습니다. 또한 청결 상태도 만족스러우셨다니 저희도 기쁘네요. 저희 호텔은 청결 유지를 위해 매일 객실 청소를 진행하고 있습니다. 다른 불편함 없이 편안히 머물다 가신 것 같아 다행입니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 바에사에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면, 다시 뵐 수 있기를 기대하겠습니다. 감사합니다.MARIA OGEDA CASTILLA, Manager
by A verified traveler
Posted 12 Jul 2023
A lovely hotel in the centre of the amazing historic town of baeza
Comment from Hotel Management
17 Jul 2023 by MARIA OGEDA CASTILLA, Manager, Hotel Management
Dear Philip,Please accept our sincere thanks for this kind feedback.We are delighted to hear that we met your expectations and to know that our strategic location helped make your visit to the city enjoyable.All of the team look forward to seeing you again in the future.Kind regards,MARIA OGEDA CASTILLA, Manager
by A verified traveler
Posted 30 Oct 2022 on Hotels
by A verified traveler
Ideal place to stay
Posted 28 Oct 2022 on HotelsLovely hotel in centre of beautiful Baeza
Comment from Hotel Management
31 Oct 2022 by dirección, Hotel Management
Thank you for your comment
by A verified traveler
Posted 27 Sep 2022 on Hotels
Comment from Hotel Management
5 Oct 2022 by dirección, Hotel Management
Estimado cliente gracias por su puntuación
by A verified traveler
Posted 23 Apr 2022 on Hotels
Comment from Hotel Management
5 May 2022 by Carlos, Hotel Management
Muchas gracias Loreta
Un saludo y gracias por alojarse con nosotros en TRH Ciudad de Baeza
by A verified traveler
Posted 3 Apr 2022 on Hotels
Comment from Hotel Management
4 Apr 2022 by Carlos, Hotel Management
Muchas gracias. Esperamos que pronto vuelva a alojarse en nuestro hotel.
Un saludo
