Ratings based on 67 Verified Reviews

4.7 out of 5
88% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

An excellent hotel

Posted 26 Jan 2024 on Hotels
Our stay was amazing, the service was excellent as well as the spa facilities . Food was superb and Christina gave us a great service at the restaurant . The chef Joseph is a master ! The only thins that can be improved (1) to heat the jacuzzi in the indoor pool as it’s too cold (2) to add weights of 2 or 3 k at the gym (which was also great )
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023
5 out of 5
by A verified traveler

a gem in the Dolomites

Posted 23 Sep 2022 on Hotels
thoroughly enjoyed our stay at this beautiful hotel. room and all facilities are fantastic and we like the rustic but modern design.
5 out of 5
by A verified traveler

Posted 20 Oct 2021 on Hotels
Лучший отель в котором мы останавливались! Персонал 10/10 Чистота 10/10 Удобства 10/10 Местность 10/10 Спа-зона 10/10 Кухня 10/10 Понравилось абсолютно все! Бронировали номер стандарт, но при заселении нам предложили люкс с видом на горы без доплаты. Мы были в приятном шоке. В номере больше всего понравился камин, терраса с шезлонгами, панорамные окна с видом на горы, ванна отдельная от душа. Прекрасная спа-зона, в которую входит внешний бассейн с подогревом, внутренний бассейн, детский бассейн, джакузи, 4 вида саун, несколько релакс-зон, гидромассаж для ног. В спа-зоне есть уголок, где стоят угощения для постояльцев (разные виды напитков, орешки, сухофрукты, свежие фрукты). Отличные завтраки! Я впервые довольна классическими европейскими завтраками. Большое разнообразие блюд и все очень вкусное! Дополнительно мы оплачивали ужин, 32€ с человека. На ужине есть возможность сделать заказ на несколько позиций из меню. Не шведский стол. Так же здесь самый добрый и отзывчивый персонал, который нам встречался в отелях. Hotel Cristallo, мы влюбились в вас по уши!❤️ Вернемся еще ОБЯЗАТЕЛЬНО!
5 out of 5
by A verified traveler

highly recommended

Posted 7 Oct 2021 on Hotels
We felt sooooo spoiled
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2019 on Hotels
5 out of 5
by A verified traveler

Perfect honeymoon visit to dolomites

Posted 14 Sep 2019 on Hotels
We stayed at Hotel cristallo at the recommendation of our friends who spent time there during their honeymoon to Italy. We followed suit and it did not disappoint! The service was impeccable, the friendliest staff. Gorgeous views and locations secluded away but still only a few minutes from the local towns. It was perfect and we also partook in the Turkish baths which was fun as that’s not typical in American resorts. Definitely do dinner st La Gana. It’s not cheap but for two people and a bottle of wine, we spent under $130 Euro and was quite possibly one of the best meals we’ve ever had. Will highly recommend!
5 out of 5
by A verified traveler from Toronto

Posted 3 Aug 2019 on Hotels
Excellent service from anyone at Cristallo. The owners provided extra activities like excursions in the mountains and wine tasting. Their staff was accommodating to special requests and always with a smile! Great facilities in a dream location.
5 out of 5
by A verified traveler

3 Days in the MTNS/HEAVEN

Posted 19 Jun 2019 on Hotels
The staff has thought about every single detail so you don't have to. Executed to the highest level i might add. I will definitely return soon. AMAZING
5 out of 5
by A verified traveler

Outstanding hotel and staff!

Posted 16 Sep 2018 on Hotels
Excellent hotel and staff. Very pleasant and helpful staff. Excellent food. Free drinks and hors d'oeuvres on Sunday nights; nice. Location was close to busy road so a bit noisy. We needed earplugs to sleep. Also no AC and if you opened door to balcony for ventilation at night it was noisy due to cars on road. Maybe they should add ceiling fans to the rooms. Would definitely stay there again.