Ratings based on 259 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Barking
Posted 7 Jun 2024
Fairly standard three star hotel situated in a very convenient location. Minor issues such as kettle in room but no coffee or milk provided. Would be happy to stay again.
Comment from Hotel Management
7 Jun 2024 by Natalia Usacheva, Hotel Management
Dear Ivor, thank you for your feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!P.S. We do have tea and coffee in our comfortable rooms, but not in standard ones!
by A verified traveler
Posted 25 May 2024
Easy check in and very adaptable to your needs!
Comment from Hotel Management
27 May 2024 by Tatiana Gurewitsch, Hotel Management
Thank you very much for your reservation and your review. We will look forward to welcoming you again.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Natalia Usacheva, Hotel Management
Dear Judi, thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!
by A verified traveler from Tampa
Posted 11 May 2024
Location was excellent and staff was extremely knowledgeable and friendly.
Comment from Hotel Management
11 May 2024 by Natalia Usacheva, Hotel Management
Dear James, thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!
by A verified traveler from WEST LAFAYETTE
Posted 26 Apr 2024
Great quiet hotel close to almost everything.
Comment from Hotel Management
5 May 2024 by Natalia Usacheva, Hotel Management
Thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!
by A verified traveler
Posted 1 Apr 2024
Staff went above and beyond to make our stay as good as possible. Can’t wait to go back again.
Comment from Hotel Management
2 Apr 2024 by Tatiana Gurewitsch, Hotel Management
Thank you very much for your review. We will be very happy to welcome you again.
by A verified traveler from New York
Posted 1 Apr 2024
Excellent location very close to main square, both spas and concert halls.
Comment from Hotel Management
2 Apr 2024 by Tatiana Gurewitsch, Hotel Management
Thank you very much for your review. We will be very happy to welcome you again.
by A verified traveler from Evanston
Posted 23 Mar 2024
I really liked this hotel a lot. First, the people there were super nice and helpful. Second, the building was pretty and the rooms were lore than fine. The convenience as great. It is right where you want to be. Near the spas. I'd return anytime.
Comment from Hotel Management
23 Mar 2024 by Tatiana Gurewitsch, Hotel Management
Dear Lawrence, thank you very much for your visit and a great and warm review. We will look forward to welcoming you again!
by A verified traveler from Pensacola
Posted 19 Feb 2024
Very helpful and friendly staff. Hotel is 3 minute walk to the thermal baths. Limited parking provided by the hotel (first come first serve basis) but the town other parking locations. Rooms were very spacious. Excellent breakfast! Highly recommended.
Comment from Hotel Management
12 Mar 2024 by Natalia Usacheva, Hotel Management
Thank you very much for such an excellent feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!P.S. You need to reserve paking in advance, those who reserved it first, get it, but not those who arrive first :)
by A verified traveler
Short Stay
Posted 14 Feb 2024 on HotelsStayed 4 nights. Reception was extremely helpful. Especially as I arrived well before checkin time but fortunately were able to accommodate me. My room was spacious with both a safe and a mini fridge as well as a kettle. I would say if you're a tall individual the bed might be a little tight. I'm a light sleeper but generally hard very little disturbance. Garbage collection one early morning was a bit loud (outside hotel).
Breakfast was lovely with a little variety added to the hot breakfast daily. Certainly worth having. Go a little earlier as some things eventually run out with a later sitting.
The only reason I don't rate it 5/5 is there were some works on the 2nd floor on one morning after 10 am. Loud enough for me to want to leave. I had left earlier previous mornings so hadn't known this to be an issue. WiFi is good on the phone, laptop struggled. They also give a guest card that gives you discounts on many attractions, excursions and events including the thermal baths so take your swimming gear. Regrettably I didn't because I didn't know until after arrival.
Comment from Hotel Management
12 Mar 2024 by Natalia Usacheva, Hotel Management
Thank you very much for your feedback! We are happy to know, that you have enjoyed your stay in our hotel and we are looking forward for welcoming you to our hotel again soon!P.S. Sorry for the works, we had a renovation, but now it's over!
