Ratings based on 437 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Ames

Posted 3 Jun 2024
Very friendly staff! Nice connection to spa, though there were a few miscommunications about how to pay (cash only) and providing materials
4 out of 5
by A verified traveler

Posted 20 May 2024
Nice location, easy walk to everywhere including Casino.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 3 Jan 2024
Property is in a great location, however no onsite parking. We were charged 40 euro extra for roll away bed for the night.
4 out of 5
by A verified traveler

Delightful

Posted 29 Dec 2023 on Hotels
Perfectly located in the pedestrian area of the old town only a few minutes walk to the spas. Old world charm, great breakfast buffet and spacious rooms. Only disappointment was the break down in supply of thermal spring water to bathrooms. Not the hotel’s fault but no mention of existing problem until we asked.
4 out of 5
by A verified traveler

Baden Baden great place to visit

Posted 4 Dec 2023 on Hotels
Lovely hotel, great breakfast and service. Down points. No tea or coffee facility in room. Also claim to be able to use hot spring waters in bath. No supply of hot spring water at all during our stay in the room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 24 Sep 2023
This was a good property, close to the major attractions- the room was large and the staff were pleasant!!