Ratings based on 442 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Mar 2024
Low cost hotel with very basic and limited services.
Comment from Hotel Management
10 Apr 2024 by Marcos Silva (Director), Hotel Management
Dear Kress: Thank you for your feedback. Hoping to have the pleasure of welcoming you back. Best regards.
by A verified traveler
Posted 19 Feb 2024
Clean and spacious room, good breakfast, parking for a fee. Excellent location, just a few blocks away from Badajos' city center.
Comment from Hotel Management
20 Feb 2024 by Marcos Silva (Director), Hotel Management
Dear Eduardo,Thank you very much for your outstanding review.We are more than happy you had a perfect experience.We look forward to welcome you back soon.Best regards.
by A verified traveler from Plymouth
Posted 20 Nov 2023
Whilst I'm sure the property ticked the various boxes to be technically 4 star, it fell below expectations based on my experience of other 4 star properties.
The reception staff were always polite and efficient and the room service meal was plentiful and enjoyable. However, I noticed the following flaws: 1) WiFi signal in the room was OK but the internet connection this provided was intermittent to the point of being unusable. It ended up costing me my mobile data and just isn't acceptable for a modern hotel in 2023. I did raise this via Expedia in my check-in feedback but got no response. 2) I'm sure the air con in my room was out of order. Despite trying to alter the temperature settings, the room felt like a sauna. 3) Noise. For a modern building, I was surprised there was no soundproofing which meant the occupant in the room next door sounded like he was in my room. Noise from outside was extreme over the weekend... even with the window closed (which made the room even hotter) 4) Overall state of decor. I've seen more pristine furniture, decor and fixtures and fittings in hostel. Oh, and the lifts are brutal! 5) No vegetarian options on the room service menu.
Overall, this hotel was disappointing for something rated at 4 stars. It seriously needs a refresh. I should stress though that the staff were very pleasant and efficient.
Comment from Hotel Management
27 Nov 2023 by Marcos Silva (Director), Hotel Management
Dear John: Thank you for your feedback. Hoping to have the pleasure of welcoming you back. Best regards.
by A verified traveler
Posted 30 Oct 2023
Staff was very helpful - unfortunately a bad storm outside coloured our stay a bit
Comment from Hotel Management
30 Oct 2023 by Marcos Silva (Director), Hotel Management
Dear John,Thank you very much for your outstanding review.We are more than happy you had a perfect experience.We look forward to welcome you back soon.Best regards.
by A verified traveler
Posted 28 Oct 2023
Excellent! Get the buffet breakfast for only $9 if you order in advance.
Also spend the extra $18 for a junior suite. The rooms are cheap; you will be glad you did.
Comment from Hotel Management
30 Oct 2023 by Marcos Silva (Director), Hotel Management
Dear Maarten,Thank you very much for your outstanding review.We are more than happy you had a perfect experience.We look forward to welcome you back soon.Best regards.
by A verified traveler
Posted 22 Oct 2023
Lovely hotel.
Comment from Hotel Management
23 Oct 2023 by Marcos Silva (Director), Hotel Management
Dear Robert,Thank you very much for your outstanding review.We are more than happy you had a perfect experience.We look forward to welcome you back soon.Best regards.
by A verified traveler
Posted 16 Oct 2023
Limited but good food available in Bar. Rooms need some updating and maintenance
Comment from Hotel Management
19 Oct 2023 by Marcos Silva (Director), Hotel Management
Dear Robert: Thank you for your feedback. Hoping to have the pleasure of welcoming you back. Best regards.
by A verified traveler
Posted 9 Oct 2023 on Hotels
Short but sweet.
Comment from Hotel Management
10 Oct 2023 by Marcos Silva (Director), Hotel Management
Beste Susan:Wij waarderen uw uitstekende rating en uw opmerkingen. We hopen dat we opnieuw kiezen voor uw volgende bezoek aan de stad.Met vriendelijke groet.
by A verified traveler
Great
Posted 9 Sep 2023 on Hotelsfantastic
Best hotel in our 17 day tour of Sain and Portugal
Comment from Hotel Management
30 Sep 2023 by Marcos Silva (Director), Hotel Management
Dear Allan,Thank you very much for your outstanding review.We are more than happy you had a perfect experience.We look forward to welcome you back soon.Best regards.
by A verified traveler
Posted 5 Aug 2023
Comment from Hotel Management
4 Sep 2023 by Marcos Silva (Director), Hotel Management
Estimado Alden: Muchas Gracias por su extraordinaria valoración acerca de nuestro Hotel. Nos alegra que haya disfrutado su estancia con nosotros y esperamos verlo pronto de nuevo. Atentamente,
