Ratings based on 321 Verified Reviews

4.5 out of 5
83% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Good Hotel

Posted 17 Aug 2023 on Hotels
Nice spa Hotel in Black Forest
4 out of 5
by A verified traveler

Posted 10 Jun 2023
Very nice except the room near the restaurant are smelly in breakfast hours. The saunas open hours are too limited and not enough towels are available. The place itself is beautiful
5 out of 5
by A verified traveler

Posted 20 May 2023
Completely delightful and outstanding Hotel. Superb spa facilities.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2022
4 out of 5
by A verified traveler

Posted 14 Aug 2022 on Hotels
Great hotel & location Lacking drinks in & around pool area
3 out of 5
by A verified traveler

Posted 7 Jul 2022
Ths picture of the room in expedia is not accurate. The actual room is smaller and bathroom different. Second bed is a sofa that doesn’twork well. Didn’t hold 2 children well
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2022 on Hotels
3 out of 5
by A verified traveler

Quite nice except for annoying check in

Posted 8 May 2022 on Hotels
Receptionist was very rude from the second we walked-in and then we were given recently painted smelly room on top of that. If you are to try to give a smelly room at that hour of the night, at least try to put on a smiling face to not push customers to their limits. They changed the room and everything else was quite flawless but that really soured the mood.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2022 on Hotels
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