Ratings based on 350 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Hotel
Posted 11 Sep 2021 on HotelsThis is a great hotel. I have been coming to this hotel for many years. It is in the process of a renovation. Fantastic location and everything is accessible by foot. 15 minutes to the Bahnhof. Breakfast is one of the best I have had. I will always stay here when I visit Bad Reichenhall. The staff is courteous and friendly.
by A verified traveler
Great Hotel
Posted 10 Sep 2021 on HotelsReally great hotel. Breakfast was excellent and the hotel is set in a large park area. Accessible to walk just about every where. The hotel staff are very accommodating. It is having a renovation.
by A verified traveler
Posted 8 Aug 2021 on Hotels
by A verified traveler
Posted 10 Jul 2021 on Hotels
We was not allowed to stat because our 13 year Old son didnt have corona test and the did not tell us and tell us where to go to get test so we left to another hotel. Simple bad service and we have payed for the room
by A verified traveler from Cypress California
Posted 24 Dec 2019
Great breakfast. Poor experience at check in. Poor wi fi.system. inconvenient parking plus expensive.
Comment from Hotel Management
30 Dec 2019 by JE, Hotel Management
Dear "ian",
many thanks for staying with us.
I´m sorry that we didn´t meet your expectation.
I would appreciate if you can provide me further details about the checkin experience.
I wish you and your family a great start in 2020.
With kind regards
J. Engelmann
-General Manager-
by A verified traveler
Posted 15 Oct 2019
A beautiful building and grounds; unfortunately somewhat dated and hard to find to get there by car. But once found, the locations is right where you want to be.
Comment from Hotel Management
21 Oct 2019 by JE, Hotel Management
Dear "Traveler",
many thanks for staying wi thus and your kind feedback.
I´m lookiong forward to welcome you again.
With kind regards
J. Engelmann
-General Manager-
by A verified traveler
Posted 27 Sep 2019
Comment from Hotel Management
30 Sep 2019 by JE, Hotel Management
Liebe/-r "Traveler",
vielen Dank für Ihren Besuch und Ihre Bewertung.
Bis zum nächsten Mal.
Herzliche Grüße
J. Engelmann
-General Manager-
by A verified traveler
Posted 25 Sep 2019
Hotel with great character in a perfect location but is in dire need of renovation.
Comment from Hotel Management
27 Sep 2019 by JE, Hotel Management
Dear "Traveler",
many thanks for staying with us and your kind rating.
I´m happy to see, that you enjoyed your time.
I´m looking forward to welcome you again.
With kind regards
J. Engelmann
-General Manager-
by A verified traveler
Posted 17 Sep 2019 on Orbitz
Dated. Unclean. No atmosphere. Cockroaches in bathroom. Simply the worst hotel I have ever stayed in. The only good to be had is that we were there for just one night. They even upgraded us to the Presidential suite....very large, but I still slept on top of the bed. Three roaches in the bath tub in the morning. No hot water. Stained carpets. Everything about it was bad. Looked like it was being run by European immigrants and not part of the Wyndham chain at all. Will be seeking refund when we return from our travels. Do not go.
Comment from Hotel Management
18 Sep 2019 by JE, Hotel Management
Dear Guest,
many thanks for your stay and open feedback.
I´m very surprised, you didn´t mention anything about cockroaches during the checkout and we have not found anything in the room or even in the hotel.
Also I don´t really understand, what do you mean with "Looked like it was being run by European immigrants and not part of the Wyndham chain at all". The hotel business is an international business and therefore we are very proud, that we give other nationalties the opportunity to work with us and so we can even benefit from their experiences and behaviour.
With kind regards
J. Engelmann
-General Manager-
by A verified traveler
Posted 11 Sep 2019
