Ratings based on 20 Verified Reviews

3.7 out of 5
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Mar 2024
Very happy thank
5 out of 5
by A verified traveler

Posted 29 Feb 2024
Very happy thank you
4 out of 5
by A verified traveler

Like an oasis as the hotel is in a very nice locat

Posted 14 Jan 2024 on Hotels
Fabulous pool, close to Ayala and SM Malls, great free breakfast, accommodation was good, beds good, away from the busy city in a very quiet spot, no road noise, good security, hotel manager was really nice as were front desk staff and the price was good using Hotels.com.
4 out of 5
by A verified traveler

Acacia Bacolod Stay

Posted 15 Nov 2023 on Hotels
Improve on your toilet accessories. Toothbrush, soap etc.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023
4 out of 5
by A verified traveler

Posted 1 Jul 2023
Overall a good hotel with very friendly staff.
1 out of 5
by A verified traveler from Fontana

Posted 10 Jun 2023
Non potable water in bathrooms, dingy and paper thin towels, wifi impossible for periods of the day because of power fluctuations and sanitary conditions very questionable. I understand that there was the pandemic, but to keep using this as a crutch is inexcusable. My main concern is sanitation. This is something that Expedia should be concerned about for travelers. An experienced traveler I would have never considered staying at the Acacia knowing that they were using non-potable water any of the areas that I had to interact with. People who only travel occasionally, traveling with these conditions anywhere could affect their health. I recommend that Expedia immediately expunge this establishment from their listing until they can further investigate this matter.
2 out of 5
by A verified traveler

Lame, avoid

Posted 21 Sep 2022 on Hotels
Another of Bacolod's hotel's wanna-bes. - no hot shower - Wifi is a trickle. only .2Mbps, even email is slow. - Breakfast sucked, better to to elsewhere.
3 out of 5
by A verified traveler

Posted 14 Sep 2022
Bathroom was way too small. No shower curtains. Toilet to close to the wall facing forward, not easy to use.
2 out of 5
by A verified traveler

Posted 5 Sep 2022 on Hotels
Very far from Acacia in Manila. Food is plated with limited choices. Incomplete toiletries. Very disappointing.