Ratings based on 63 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
by A verified traveler
Posted 13 May 2024
Awesome stay! Would definitely stay there again!
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 26 Mar 2024
Excelente propiedad en un lugar increíble, el servicio siempre fue excediendo nuestras expectativas y el personal siempre está al pendiente de tus necesidades
by A verified traveler
Stunning stay
Posted 8 Mar 2024 on HotelsWe had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
by A verified traveler
Posted 17 Feb 2024
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
by A verified traveler
Posted 10 Feb 2024
Wonderful staff. New, very clean and nicely designed rooms.
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 20 Jan 2024
I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
by A verified traveler
Posted 24 Dec 2023 on Hotels
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
