Ratings based on 218 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
The hotel is was very nice and the laguna was breathtaking. We will definitely be back.
by A verified traveler
Posted 25 Mar 2024
Pure magic! I loved my stay at the MBH. The property is set in the jungle and is surrounded by the natural beauty of Bacalar. It has an incredible lagoon access including kayaks and paddle boards for you to explore with. It’s well worth it!
by A verified traveler
Posted 12 Mar 2024 on Hotels
by A verified traveler
Posted 15 Feb 2024
I highly recommend this place absolutely wonderful staff, beautiful grounds. We are definitely coming back!
by A verified traveler
Posted 25 Jan 2024
Nice accomodations , food excellent , staff excellent
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
16 Jan 2024 by MBH Maya Bacalar, Hotel Management
Gracias por tu puntuación, nos da gusto saber que disfrutaste tu estancia con nosotros y esperamos poder recibirte pronto de nuevo!
by A verified traveler
Posted 17 Dec 2023
The bed was too noisy ... maintenance fixed it but it stayed the same. You could hear the noise from the room right away . The hotel is very expensive and they don't give you anything , not even coffee .
Comment from Hotel Management
29 Dec 2023 by MBH Maya Bacalar, Hotel Management
We're sorry to hear that your stay wasn't what you expected we'll take your comments into consideration to improve our guests experience.
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
29 Dec 2023 by MBH Maya Bacalar, Hotel Management
Nos alegra escuchar que disfrutaste tu estancia con nosotros, esperamos poder recibirte pronto de nuevo!
by A verified traveler from Penticton
Posted 17 Nov 2023
Beautiful setting on the shore of Lake Bacalar. The dock was a perfect place to hang out. We were only there for one night, would like to have stayed longer.
Comment from Hotel Management
20 Nov 2023 by MBH Maya Bacalar, Hotel Management
Thanks for staying with us! We're happy to hear you enjoyed your stay with us. We would love to have you back anytime soon
by A verified traveler
Posted 11 Nov 2023
Comment from Hotel Management
29 Dec 2023 by MBH Maya Bacalar, Hotel Management
Gracias por tu puntuación! Esperamos poder recibirte pronto de nuevo
