Ratings based on 538 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Hotel was a tad run down but beds were clean and staff very kind and helpful.
Comment from Hotel Management
11 Jun 2024 by Alex, Hotel Management
Dear LyndsayThank you for your feed back. I am delighted that you found our staff kind and helpful and will make sure this is passed back to them. I take note of your other comments and will pass back to the relevant people. I do hope we can welcome you back soon.Kind regardsAlex
by A verified traveler
Posted 23 May 2024
Handy location to Ayr and the beach. Enjoyable stay. Many thanks
Comment from Hotel Management
24 May 2024 by lindsay, Hotel Management
Dear John,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards
by A verified traveler
Posted 19 May 2024
A very nice stay
Comment from Hotel Management
21 May 2024 by lindsay, Hotel Management
Dear Alan,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
21 May 2024 by lindsay, Hotel Management
Dear David,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Alex, Hotel Management
Dear GuestThank you for your score. I hope you enjoyed your time with us and look forward seeing you again in the near future.RegardsAlex
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Alex, Hotel Management
Thank your for your score of 5/5. We hope to welcome you back soon.RegardsMercure Ayr
by A verified traveler
Posted 31 Mar 2024
Nice clean hotel friendly staff
Comment from Hotel Management
4 Apr 2024 by lindsay, Hotel Management
Dear Caroline,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards
by A verified traveler
Posted 30 Mar 2024
The hotel was ok rooms were a good size , clean
Comment from Hotel Management
30 Mar 2024 by lindsay, Hotel Management
Dear Alan,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by lindsay, Hotel Management
Dear Sandra,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by lindsay, Hotel Management
Dear Sandra,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards
