Hotels near Ayala Malls Serin

"Very helpful staff. Great central location close to Ayala Mall, plenty of places to eat and shops. If you are going to spend a few days in Tagaytay this is a great place to stay. Great restaurant with excellent food but the standard breakfast are huge. "

"The view and breakfast was great but the rooms and "

"What you see is not what you get. Poor service"

"Friendly staff"

"Hotel is potentially great but unfortunately a few things were broken such as the safe, phone etc and the water was sometimes cold. There was also a smell of sewage. I was very disappointed that the jacuzzi was freezing cold. Reception cited maintenance issues but they were fobbing me off. I asked to speak to the manager every day about these issues but I was told they are unavailable. On the last night I got upgrated to a bigger room but I feel that I didn’t get value for money and the manager failed to address or even speak to me about my concerns. Otherwise the room was nice & clean and the breakfast buffet was simple but pleasant. Lots of crew available who are pleasant but they were unable to do anything regarding numerous issues. "

"Staff was friendly."

"The amenities need to be uppdated"

"Theres no wifi. At all. Like it doesnt exist. Every single thing in the room is broke. The doors, chairs, table, shower, air. Everything. Its all broken. Host is rude. Communication is terrible. Room is terrible and dirty. Dont stay here. "

"great staff !!!"