Best Western Plus Wilkes Barre-Scranton Airport Hotel Reviews

Wow, a perfect 5 out of 5 ! Thank you so much for your fantastic rating! We're thrilled to know you had an exceptional stay with us. Your feedback is like music to our ears and it inspires our team to keep delivering top-notch service. We're glad to know you found us clean and extremely friendly an helpful! We can't wait to welcome you back for another amazing stay!

Greetings Yovanka, Thank you for your feedback regarding your recent stay with us. We appreciate you bringing the bed size to our attention. I want to assure you that our queen size beds are 60x80 inches, which is the standard dimension for queen beds. We apologize for any inconvenience you may have experienced and appreciate your understanding. If there is anything else we can do to improve your stay, please do not hesitate to let us know. Your comfort and satisfaction are our top priorities. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

David, Short, sweet, and oh-so-sweet! Thank you for sharing your feedback with us. We're thrilled to hear that your experience at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel was very good. Your happiness is our happiness, and we're here to ensure every stay is as delightful as can be. If there's anything specific that stood out or any way we can make your next visit even better, feel free to let us know. Looking forward to hosting you again and creating more wonderful memories together. Safe travels until we meet again! Warm regards, Guest Services

Wendie, Short, sweet, and oh-so-sweet! Thank you for sharing your feedback with us. We're thrilled to hear that your experience at the Best Western Plus Wilkes-Barre-Scranton Airport Hotel was very good. Your happiness is our happiness, and we're here to ensure every stay is as delightful as can be. If there's anything specific that stood out or any way we can make your next visit even better, feel free to let us know. Looking forward to hosting you again and creating more wonderful memories together. Safe travels until we meet again! Warm regards, Guest Services

Jeffrey, I am writing to extend our sincerest apologies regarding your recent experience with our breakfast offerings at the Best Western Plus Wilkes-Barre Scranton Airport hotel. Your feedback is incredibly valuable to us, and we are genuinely sorry to hear that we did not meet your expectations in this regard.At the Best Western Plus, we take great pride in meticulously crafting our breakfast standard to ensure that each guest enjoys a satisfying and convenient start to their day. From an enticing array of fresh fruits, including ripe bananas, crisp apples, and juicy oranges, to creamy yogurts in tantalizing flavors like succulent strawberry, tangy blueberry, and luscious peach, our goal is to cater to a variety of tastes and dietary needs.Additionally, our breakfast buffet boasts a tempting selection of pastries, including flaky danishes, buttery croissants, and bursting-with-flavor muffins, alongside freshly baked bagels and English muffins paired with an array of spreads and preserves.We understand the importance of hearty satisfaction in the morning, which is why our spread also includes a variety of hot items, such as savory cheese omelets, crispy bacon, and savory sausage patties, as well as golden-brown breakfast potatoes and make-your-own pancakes accompanied by luscious maple and blueberry syrups.Furthermore, our breakfast service offers a selection of refreshing beverages, including freshly brewed coffee, aromatic teas, and chilled juices ranging from tangy orange and crisp apple to refreshing cranberry and zesty lemonade.However, it is clear that we have fallen short of delivering the exceptional breakfast experience that we strive for, and for that, we sincerely apologize. Please know that we are taking your feedback to heart and are already taking proactive steps to elevate our breakfast offerings to better meet your expectations and those of our valued guests.Moving forward, we are committed to enhancing our breakfast menu to ensure a wider variety of options and an even more satisfying experience for all our guests. Additionally, our attentive staff will be on hand to assist with any special requests or dietary preferences to ensure that everyone enjoys a fulfilling breakfast experience during their stay.We truly appreciate your feedback and the opportunity to improve. Your satisfaction is our top priority, and we look forward to welcoming you back to the Best Western Plus Wilkes-Barre Scranton Airport hotel for a truly exceptional breakfast experience in the near future.

Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

I'm terribly sorry to hear about your experience. It sounds like we fell far short of the high standards we set for ourselves, and for that, we sincerely apologize. Cleanliness and guest satisfaction are our top priorities, and it's disappointing to hear that we missed the mark during your stay. We appreciate you bringing this to our attention, and rest assured, we're taking immediate steps to address the issues you've raised. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to regain your trust and welcome you back for a much more pleasant stay in the future.

We're thrilled to hear that you enjoyed your stay with us! Thank you for highlighting our clean accommodations and friendly staff; it means the world to us. We're delighted to have provided you with a comfortable experience during your quick stopover. Looking forward to welcoming you back whenever your travels bring you through town again!

Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!

Thank you so much for taking the time to leave us a 5 out of five-star review! We truly appreciate your support and are delighted to know that you had a positive experience. If there's anything specific you enjoyed during your visit or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future!