Ratings based on 27 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
What a great little hotel! Room was clean, comfortable, well-maintained, and spacious with a good shower and historic touches such as antique light switches and exposed beams in the ceiling. Location by main gate and cathedral was perfect. Loved having a balcony style window that opened, overlooking the little narrow street. A dinner restaurant of the same name (owned by the hotel?) was located across the street in a cute alcove and looked appealing, though we only tried the bar, which was great. Thanks for a nice vacation, Hotel Cansales.
by A verified traveler
Posted 2 Jan 2024
El hotel muy bueno, el olor del hotel es increíble y delicioso cómo los mejores perfumes. Habitaciones impecables . Ubicación perfecta al interior de la ciudad . Puedes caminar todo Ávila con tranquilidad y comodidad. Totalmente recomendado
by A verified traveler
Posted 21 Apr 2023
Great location, hard to reach without directions.
Recommended
for Everyoneby A verified traveler from Coventry
Ideal for 1 day visit to Avila
Posted 18 Sep 2018
Pros: Its location
Hotel ideally placed for walking Avila. Would not find parking without video so worth paying attention to that
Recommended
for Everyoneby A verified traveler
Okay hotel
Posted 29 Aug 2018
Pros: Central location. Good food.
Cons: Customer service, and a lift to the upper floors.
The bathroom had an unpleasant smell, probably due to piping or the fact that it had no window.
The service was overall okay but not particularly attentive.
There is no lift to the upper floors so anyone with mobility issues will struggle.
by A verified traveler from Usa
Posted 27 May 2018
Hotel is Clean and convenient. Highly recommended.
by Elizabeth
Pleasant and in a good position
Posted 31 Jul 2017 on HotelsIt was a little difficult to find the Hotel as the satnav kept telling us we had arrived but we could not see the Hotel, it turned out to be the other side of the wall and the only way to drive there was through no entry signs.The hotel was very comfortable although it would have been good to have a fridge in the room.
by A verified traveler
A delightful adventure!
Posted 4 Oct 2016 on HotelsThis hotel was the most charming, best accomation, and best location of my entire trip to Spain! And an adventure in driving, for sure. The hotel is located inside the walls of the city and is so charming, and nice inside. The beds, bathroom, towels, and decor were ver nice. The hotel send me a link with a video about parking at the hotel which I was most grateful that I watched, as driving to the hotel was most tricky through the very narrow pedestrian alley and so close to the fron door. But there was someone right there to open the gates of the parking and she was so very nice to us. It is really close to the cathedral and access to the city wall walk. Very pleasant day there in Avila.
by Julie from England
A gem of a hotel
Posted 31 May 2016 on HotelsWe loved this quiet character hotel with modern facilities, WiFi and private open air locked car park. Situated centrally, we were even able to pop out later in the evening to see Avila illuminated. Excellent cuisine and very friendly and helpful staff.
by A verified traveler
Cierto descontrol
Posted 25 Sep 2023 on HotelsEl hotel tenía previsto una reserva de una habitación para uso individual, cuando la gestión era para una habitación doble; cuestión solventable. No es muy “visual” habilitar mesas de comedor frente al mostrador de la Recepción. Se aprecia cierta descoordinación para dar y atender mesas en los comedores.
