Ratings based on 68 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
This room was huge! It was above the restaurant directly across from the cathedral. Our stay included breakfast and was right in the heart of all the action.
by A verified traveler
Excelente servicio.
Posted 23 Jan 2024 on HotelsAntes que cualquier cosa debo decir que amo Avila. El Hostal nos encanto Muy amables en especial a la Dama de la limpieza Siempre estuvo pendiente de hacernos sentir bien. El lugar muy limpio, espacioso en fin muy agradable. Definitivamente la proxima vez regrese a Avila, alli llegare.
by A verified traveler
Posted 16 Dec 2023
I would like to thank to Monica at the front desk because she was very professional, kind and friendly when I needed it.
Also, the lady of the breakfast was very kind , what a nice people I found in this place , they made me feel like home and this is something very important when you are traveling solo and very far from home. Definitely, I will recommend this place because it was very clean, very close to many attractions and the staff gave me a warm welcome .
Quiero agradecer a Mónica, en la recepción, ella fue muy professional, amable y muy amigable cuando lo necesité.
También, quiero agradecer a la señora del desayuno (la de las gafas) ella fue muy amable. Que gente para increible encontré en este lugar , quienes me hicieron sentir como en casa , algo que es muy importante cuando estás viajando sola y lejos de casa. Definitivamente, voy a recomendar este lugar, el cual estab muy limpio, muy cerca de varias atracciones turisticas y por los que trabajan ahi pues me dieron una calurosa bienvenida.
Comment from Hotel Management
18 Dec 2023 by MONICA, Hotel Management
Hola No podemos agradecerle lo suficiente por sus gentiles palabras acerca de nuestro Hostal Puerta Del Alcazar. Su reseña significa mucho para nosotros y nos hace ver, ¡que vamos por el buen camino!Muchas gracias reciba un cordial saludo MONICA
by A verified traveler
Posted 15 May 2023
Great staff, basic room but location makes it perfect.
by A verified traveler
Posted 29 Apr 2022 on Hotels
Perfect location facing one of the main gates to the old city, to Avila Cathedral and to the entrance to access the top of the city walls.
by A verified traveler
Posted 12 May 2019
Location great, staff very friendly especially reception and helpful, View from room very special.
by maria
Posted 31 Jul 2017 on Hotels
Great view,friendly people
Recommended
for Everyoneby A verified traveler from Aurora, CO
Great location, wonderful staff!
Posted 23 Jun 2016
Pros: The staff is very kind
Wonderfully helpful and kind staff.
Amazing location, right in downtown Avila, behind the Cathedral.
Breakfast buffet is good.
by David from Oklahoma
Nice Place
Posted 19 Mar 2015 on HotelsGreat location. Exactly what we were looking for.
by Michael from carson, ca
Basque yourself!
Posted 15 Nov 2014 on HotelsRemodeled old mansion, it was awesome. Far from the city, which may turn some off, but the large grassy park like area in front of the place was great. the village (Basque) was walking distance, and very quaint.
