Ratings based on 186 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 May 2024
Wonderful hotel and buffet staff. Thanks!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Had an excellent breakfast buffet and the staff gave great information about what sites to see.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Great little hotel in Avila

Posted 25 Jul 2023 on Hotels
We were quite a large group and the hotel were very accommodating. The place is well kept and clean. The breakfast offers a good spread. Close to the walled city of Avila, just a 10-15 min walk away.
5 out of 5
by A verified traveler

Posted 18 Jul 2023
Friendly and accommodating staff, close to train station but not far from the city walls (short walk)
3 out of 5
by A verified traveler

3 nights in Avila

Posted 15 Mar 2023 on Hotels
We chose this hotel due to its very close proximity to the train station. Very convenient for train arrivals. About an easy 15 minute walk from the old walled city centre. The room was smallish but had a very nice bathroom. The front of house staff were very helpfull and friendly. The beds comfortable. Unfortunately, windows dont open and the hvac system only blew warm air. Consequently, the room was very stuffy. So beware. Also there is absolutely no soundproofing. So every plumbing noise, footstep, and conversation from adjacent rooms is very intrusive. Ear plugs for sleeping are a requirement.
5 out of 5
by A verified traveler

Posted 5 Nov 2022
The staff was very kind and willing to help us out. We had to leave early due to an early train, and she wanted to make sure that we had food to eat. So, she had a picnic set up for us to take with us since breakfast was included with our room. It was very nice of her to go the extra mile.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2022 on Hotels
5 out of 5
by A verified traveler

Posted 22 Mar 2022 on Hotels
Comment from Hotel Management
29 Mar 2022 by Recepción Hotel EXE Reina Isabel., Hotel Management
Estimado Sr. Yacher. Agradecemos sinceramente la valoración y comentarios sobre su estancia en nuestro hotel, lo que nos hace seguir trabajando para mejorar la calidad de nuestras instalaciones y servicios. Queremos que sepa que es un placer para nosotros trabajar para clientes como ustedes. Esperando que sigan confiando en nuestra cadena hotelera para sus viajes, reciban un cordial saludo. Hotel EXE Reina Isabel.
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