Ratings based on 192 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Good place if you staying inside Avignon.
Super clean. Polite staff. Easily walkable location.
Ubers were able to get within 75 yards for both drop off dnd pickup.
We’d definitely stay here again.
Comment from Hotel Management
13 Jun 2024 by BC, Hotel Management
Dear Guest,Thank you so so much for your kind words, we do really appreciate it, and we hope to see you soonKind regards,Reception
by A verified traveler
Posted 8 Jun 2024
The room was perfect! Great windows into the courtyard for a breeze. The best location for walking about.
Comment from Hotel Management
9 Jun 2024 by BC, Hotel Management
Dear guest,Thank you so much for your kind words, we hope to see you soon in our Hotel Kind regards,Reception
by A verified traveler
Posted 28 Apr 2024
Everything about this hotel was top rate! Spotlessly clean, super friendly and responsive staff, location, price, and amenities in the room. Yes, the room was small, but when I travel I don't really expect to spend all that much time besides sleeping in my room. It is meant as a small, affordable hotel and not a luxury hotel and it far exceeds this goal. I highly recommend it.
Comment from Hotel Management
29 Apr 2024 by BC, Hotel Management
Dear Mrs. Dowling,Thank you so much for your kind words we truly appreciate it, and really hope to welcome you here again soon Kind regards,Reception
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
25 Apr 2024 by BC, Hotel Management
Dear Guest,Thank you much for your note, we really appreciate it Kind regards,Reception
by A verified traveler
Posted 24 Mar 2024
One of the rooms we booked had several flying bugs. The receptionist went into the room to check the condition. Despite our objection of not applying insecticide to kill the bugs, she sprayed it right away when she saw them flying in the bathroom. We travelled with children and had concerned about the effects on kids. The family who supposed to stay in the room moved to another hotel and had not received any response from the hotel owner/management after a week. Very disappointed.
Comment from Hotel Management
24 Mar 2024 by Paul, Hotel Management
Dear guest, Thank you for staying with us. In your room were 2 small butterflies and not bugs. You insisted on killing them because you didn't want them in the room. Take in account that we are in Provence and it is spring time here, the butterflies are coming back. the receptionist didn't want to spray them, she did it after your insisting. Kind regards.
by A verified traveler
Posted 2 Dec 2023 on Hotels
AC not working during clod night. no heating, and catch cold
Comment from Hotel Management
5 Dec 2023 by BC, Hotel Management
Dear Guest,The AC in your room was working properly, you should have let one our staff know about it, so we could have help you out with the issueToo bad you let us know by a comment on expedia Kind regards,Reception
by A verified traveler
Posted 12 Oct 2023
Pros
Convenient to everything
Friendly staff (spoke English)
Quiet room
Comfortable bed
Nice flea market on Tuesday just a block away, near Les Halls
Cons
- No USB ports (even USB port on TV did not work)
- Tricky getting in and out of tub (no grip bars)
- You need to use key to lock room door from inside, not self-locking
Comment from Hotel Management
12 Oct 2023 by BC, Hotel Management
Dear Guest,Thank you so much for your comment and feedback, we really appreciate itKind regards,Reception
by A verified traveler
Posted 6 Oct 2023
Was an excellent location. Staff exceptional. Fantastic character of the building.
Comment from Hotel Management
7 Oct 2023 by BC, Hotel Management
Dear guest,Thank you so much for your comment, we really appreciate it Kind regards,Reception
by A verified traveler
Posted 27 Sep 2023
Quiet rooms. Easy walk from public parking.
Comment from Hotel Management
28 Sep 2023 by BC, Hotel Management
Dear Guest,Thank you so much for your feedback and commentWe really appreciate it
by A verified traveler
Posted 22 Sep 2023
I stayed 15 days and was very comfortable. Friendly and helpful staff. Very central but quiet and about a 15 minute walk to/from the central train station.
Comment from Hotel Management
23 Sep 2023 by BC, Hotel Management
Dear Guest,Thank you so much your kind wordsKind regards,Reception
