Ratings based on 954 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
A good location, quiet. We would appreciate a la cart menu for breakfast. Buffet was limited and expensive.
by A verified traveler
Posted 12 Jun 2024
Lovely building, great location, needs moderisation.
by A verified traveler
Posted 11 Jun 2024
We stayed in a room located in a strange modern yet outdated annex to the original building. Room was dark and unwelcoming; shower head wouldn't stay in position and soaked the floor under water pressure. Doors slammed in other rooms during early hours. Breakfasting area was overcrowded; no trays to carry buffet food to the table - saw a poor disabled man knocked off his feet by a woman flailing around at the coffee machine. Pool was full of leaves. They tried to charge us for a meal in the restaurant we didn’t have, claiming we’d signed for it!
by A verified traveler
Posted 31 May 2024
Ants in the room and patio.
by A verified traveler
Posted 29 May 2024
Staff are very friendly. Hotel is nicely located too.
by A verified traveler from PETALUMA
Posted 27 May 2024
Beautiful building needing major renewal. The “new” rooms are like staying in shipping containers!
by A verified traveler
Posted 26 May 2024
The room was quiet and good but there was not enough staff at the front desk on arrival and especially the breakfast room. One person had to handle food, service, seating and clean up and it was chaos. Food was out and no tables, coffee machine broken. Expected better.
by A verified traveler
Posted 21 May 2024
The contemporary piece is horrible
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 13 May 2024
