Ratings based on 379 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 25 Apr 2024
Staff attitude unhelpful and occasionally rude, particularly on arrival. Evening meal at their Italian restaurant made me ill. Room was clean, other facilities are dated but appeared well-maintained. Checked out early. Avoid this place.
4 out of 5
by A verified traveler

Reasonably priced and centrally located

Posted 25 Feb 2024 on Hotels
Stayed for a concert, decent enough hotel but a bit short staffed.
Comment from Hotel Management
10 Mar 2024 by Kind Regards, Resort Team Management, Hotel Management
Jill, Thank you for taking the time to leave us a review. I have passed on your comments to our management.
5 out of 5
by A verified traveler

Full marks to McDonald hotels.

Posted 16 Dec 2023 on Hotels
We happened to be staying on one of their Santa Claus weekends and the atmosphere was lovely with lots of excited kids. The staff were great dressed in xmas jerseys and a lot of elves about. The hotel was very warm and welcoming the staff excellent, and a very comfortable room.
1 out of 5
by A verified traveler

Aviemore

Posted 27 Oct 2023 on Hotels
We were very disappointed in the service we received, we were unable to travel due to a red weather warning of not to travel due to severe storm Babet. We contacted both the hotel and hotels.com regarding a refund and they said they do not offer refunds which is very harsh due to the weather being out with outlets control
5 out of 5
by A verified traveler

Posted 24 Sep 2023
This large complex is an easy walk to the Main Street in Aviemore. Train and bus station, shopping and walking. The restaurants are great. We didn’t bring bathing suits so can’t comment about the indoor water park.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 6 Jul 2023
Upgraded to suite in Morlich hotel. Very roomy, comfortable and clean. 4 HotelS are situated in a campus style parkland, therefore restaurants and facilities are spread between the four, and not all located in the hotel into which you book, contrary to the impression on the website. Not a disadvantage, unless it is raining. Disappointed with dinner in sister hotel - service very good, food average, cost expensive. Large shopping area, which closes at 5 pm., just before most visitors are returning from their day out. Should it not stay open until, say, 7 pm?
2 out of 5
by A verified traveler

poor

Posted 2 Jul 2023 on Hotels
room not cleaned for 2 days, complained to Manager whom informed me they were extremely busy, Impossible to use lift lift a bus party arrives as they all queue with suitcases to go tom rooms, same in morning trying to get a table at breakfast, tour parties have clearly marked tables, overall very poor
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