Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Good place to stay in the area.
Air conditioning was old and noisy.
Comment from Hotel Management
4 Jun 2024 by Guest Services , Hotel Management
Dear Norval,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We are pleased that overall you enjoyed your stay with us. We do apologize for the discomfort you experienced with the air-conditioning. We hope you'll visit us again whenever your travels bring you back our way. Kind regards, Guest Services
by A verified traveler
Posted 3 Jun 2024
Location
Comment from Hotel Management
4 Jun 2024 by Guest Services , Hotel Management
Dear Letisha,Thank you for taking the time to share your experience with other travelers. We are pleased you enjoyed your stay. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day and safe travels. Warm regards, Guest Services
by A verified traveler
Posted 2 Jun 2024
excellent short stay. very clean and quiet. we enjoyed our stay. Friendly staff
Comment from Hotel Management
2 Jun 2024 by Guest Services , Hotel Management
Dear Alexandra,Thank you for the perfect rating. This truly is the best compliment we can receive and warms our hearts. We are pleased you enjoyed your stay. We all thank you for choosing our hotel and look forward to welcoming a familiar face back for many years to come. Have a wonderful day, and travel safely. Kind regards, Guest Services
by A verified traveler
Posted 30 May 2024
Totally recommend this place to each and everyone.
Comment from Hotel Management
30 May 2024 by Guest Services , Hotel Management
Dear Matthew,Thank you for the perfect rating. This truly is the best compliment we can receive and warms our hearts. We are pleased you enjoyed your stay. We all thank you for choosing our hotel and look forward to welcoming a familiar face back for many years to come. Have a wonderful day, and travel safely. Kind regards, Guest Services
by A verified traveler
Posted 26 May 2024
Clean and comfortable
Comment from Hotel Management
26 May 2024 by Guest Services , Hotel Management
Dear Audra,What a wonderful way to start our day by your thoughtful comments. We are absolutely thrilled to learn that you thoroughly enjoyed your time with us and appreciated our hotel's attentive service and cleanliness. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Kind regards, Guest Services
by A verified traveler
Posted 26 May 2024
The maid didn’t come around and clean rm
Comment from Hotel Management
26 May 2024 by Guest Services , Hotel Management
Dear Emory,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are pleased that overall you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Warm regards Guest Services
by A verified traveler
Posted 13 May 2024
Short stay but staff especially Roberto was super helpful and friendly. Will definitely stay again.
Comment from Hotel Management
14 May 2024 by Guest Services , Hotel Management
Dear Bjorna,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Best regards, Guest Services
by A verified traveler
Posted 13 May 2024
The hotel was very nice, clean and spacious. Andice was wonderful at check-in.
Comment from Hotel Management
13 May 2024 by Guest Services , Hotel Management
Dear Tarina Thank you for your kind words about your recent stay at Courtyard Miami Aventura Mall! We are delighted to hear that you found the hotel to be very nice, clean, and spacious. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. We are also thrilled to hear that Andice provided excellent service during your check-in process. We will be sure to pass along your compliments to her. We hope to welcome you back again soon for another enjoyable stay!Kind regards, Guest Services
by A verified traveler
Posted 13 May 2024
The room was really nice. Bed was comfortable the property over all was clean. The noice from the ac unit was so loud it took forever for me to fall asleep. Also there was like a moldy smell in the room. The hallways and lobby smelled amazing but my room not at all
Comment from Hotel Management
13 May 2024 by Guest Services , Hotel Management
Dear Zulema,Thank you for your feedback on your recent stay at Courtyard Miami Aventura Mall. We are pleased to hear that you found our room to be really nice and the bed comfortable, and that you appreciated the overall cleanliness of the property. We apologize for any inconvenience caused by the noise from the AC unit and the smell in your room. Rest assured, we will address these issues promptly to ensure a more pleasant experience for our guests in the future. We are glad to hear that you enjoyed the delightful scents in the hallways and lobby and will strive to improve the scent within the rooms as well. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more enjoyable stay soon.Kind regards, Guest Services
by A verified traveler from Muratpasa
Posted 6 May 2024
Clean property with lots of attractions around. Especially Aventura Mall is best place for dining and shopping.
Comment from Hotel Management
6 May 2024 by Guest Services , Hotel Management
Dear Oktay,Thank you for your review! We're thrilled to hear that you found our property clean and enjoyed the attractions around us. Aventura Mall is indeed a fantastic spot for dining and shopping, and we're glad you had a great time exploring the area. We hope to welcome you back soon for another wonderful stay at Courtyard Miami Aventura Mall!Kind regards, Guest Services
