Ratings based on 159 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great historic property with amazing views. Staff was very friendly and complementary transportation to and from town. Can’t wait to visit again.
by A verified traveler
Posted 2 Jun 2024
Probably the most beautiful stay I’ve ever had. Don’t think just book it!
by A verified traveler
Posted 1 Jun 2024
Such a beautiful resort, from the breathtaking views to the stunningly gorgeous rooms. We loved staying here, the transportation to and from the city was an incredible addition.
by A verified traveler
Posted 1 Jun 2024
Be very careful when booking because Expedia does not tell you that you may get a partial view of the ocean and that you have to call the hotel to make sure there isn't any shrubs or plants blocking your view also. I booked this hotel exclusively for the view for my 20th anniversary and my 5 " 4' wife could not even see the ocean unless she step on a chair and looked over the neighbors patio. I am so disappointed in Expedia. I only excepted the rooms because there were no options and will try to get a refund. Be aware and ask the facility on options...
Comment from Hotel Management
1 Jun 2024 by Kelly, Hotel Management
Thank you for your review. We appreciate the feedback. You help make us better by bringing your experience to our attention. Cheers
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Kelly, Hotel Management
Thank you for the happy review. We are thrilled you enjoyed your stay! Cheers
by A verified traveler
Posted 26 May 2024
Room and hotel very nice and upkept. Free breakfast. Very friendly and helpful staff. Short walk to downtown, but they have free golf cart shuttle service if needed.
Comment from Hotel Management
1 Jun 2024 by Kelly, Hotel Management
We're thrilled you enjoyed your stay. Thank you for taking the time to give us a review. We hope to see you again on your next Catalina Island adventure! Cheers
by A verified traveler
Posted 25 May 2024
It's very convenient and the staff are very friendly. Highly recommend!
Comment from Hotel Management
25 May 2024 by Kelly, Hotel Management
Thank you for the review & recommendation. We are happy you enjoyed your stay.Cheers
by A verified traveler
Posted 19 May 2024
loved it
Comment from Hotel Management
20 May 2024 by Kelly, Hotel Management
We're thrilled you enjoyed your stay. Thank you for taking the time to give us a review. We hope to see you again on your next Catalina Island adventure! Cheers
by A verified traveler
Posted 18 May 2024
Beautiful location and clean property
Comment from Hotel Management
19 May 2024 by Kelly, Hotel Management
Thank you for your review. It is most appreciated.Cheers
by A verified traveler
Posted 18 May 2024
Had a two night stay here. Staff is usually friendly. However we did not have hot water for 1.5 days and it’s really annoying we had to complain twice to get it fixed. On the last day, we asked a question about currency exchange with the number we usually text for any hotel related service. There was absolutely no response, the person in charge of responding completely ghosted us. Later, they pretended like nothing happened and texted us again about dropping our luggages off at the Catalina express pier. I understand that staff might not be able to provide answers about currency exchange but they could have just said they don’t know or something instead of staying completely silent or not responding.
Comment from Hotel Management
19 May 2024 by Kelly, Hotel Management
Thank you for your review. We appreciate the feedback. You help make us better by bringing your experience to our attention.Cheers
