Ratings based on 660 Verified Reviews
2.8 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Definitely the worst hotel I have ever been in. The room was absolutely disgusting, reeked of cigarette smoke, and looked like it hadn’t been cleaned in forever. The light fixtures in the room were ripped out of the ceiling, there was mold on the ceiling, we didn’t even have towels in the room and the front desk said they didn’t have any, and was overall an awful experience. Wouldn’t recommend this property to my worst enemy.
Comment from Hotel Management
20 May 2024 by Jamie P, Hotel Management
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
by A verified traveler
Posted 11 Apr 2024
Non
Comment from Hotel Management
24 Apr 2024 by Norman, Hotel Management
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.
by A verified traveler
Posted 9 Apr 2024
Terrible. If you book through Expedia they upcharge you when you get there. We were sleeping and found a small roach crawling over us. Green stains on the bedsheets. Please go anywhere else. Price is not worth it as they upcharge you anyway.
Comment from Hotel Management
9 Apr 2024 by Norman, Hotel Management
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.
by A verified traveler
Posted 19 Feb 2024
VERY NOISY ROOMS
Comment from Hotel Management
19 Feb 2024 by Norman, Hotel Management
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Norman, Hotel Management
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!
by A verified traveler
Posted 19 Jan 2024
There are a lot of drunk people
Comment from Hotel Management
19 Jan 2024 by Norman, Hotel Management
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations.
by A verified traveler
Posted 13 Jan 2024 on Hotels
Great price. Nice location. Great customer service. Close to my job and has truck parking. Rooms a little out dated but very comfortable bed. I will definitely be staying again and again.
Comment from Hotel Management
15 Jan 2024 by Norman, Hotel Management
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!
by A verified traveler
Posted 14 Dec 2023
The blankets were dirty. The room smelled like cigarettes. I woke up the next morning itchy and eith bites all over me. The tub was black dirty. DO NOT RECOMMEND!
Comment from Hotel Management
15 Dec 2023 by Norman, Hotel Management
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.
by A verified traveler
Posted 10 Dec 2023 on Hotels
Room was filthy and microwave didn't work,refrigerator made loud noises the whole time and toilet and shower also had problems..
Comment from Hotel Management
11 Dec 2023 by Norman, Hotel Management
Thank you for taking the time to share your experience with us. However, we're sorry to hear that your room was not thoroughly cleaned before your arrival. Please know that we take cleanliness very seriously and we will address this issue with our housekeeping team to ensure that this doesn't happen in the future.
by A verified traveler
Not staying there again
Posted 5 Nov 2023 on HotelsFront desk was courteous. Rooms looked ok, but on closer look it was not very clean. Floor was very sticky. Some hairs in the bathtub. Looking out back window saw a homeless camp. Worried about parking in parking lot because of people walking around. Lots of people living in the hotel.
Comment from Hotel Management
6 Nov 2023 by Norman, Hotel Management
We are sorry to hear about your negative experience at our hotel. We take your concerns seriously and would like to assure you that we are actively working to address all of the issues you have raised.
