Ratings based on 411 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Posted 14 May 2024
My new favorite Austin hotel! Really great boutique hotel just minutes from downtown and a couple of blocks off the lake and Austin greenbelt. The staff is incredibly friendly, and the hotel has a great sense of that famous "Austin Funkiness" while still feeling high quality, with great little details and touches everywhere you look. Having a hip austin coffeeshop on premises and many restaurants and bars within a short walk was also a plus. Can't wait to stay again!
Comment from Hotel Management
22 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy, Patrick!We're truly grateful for your fantastic review and for choosing the Carpenter Hotel as your new go-to spot in Austin! Your appreciation for our location brings us immense joy. At Carpenter, we're passionate about blending Austin's distinctive funkiness , so it's incredibly rewarding to hear that this approach resonated with you.We're delighted that you found convenience in having a coffee shop on our premises and plenty of dining options within walking distance.We're eagerly looking forward to your next visit and the opportunity to create another unforgettable experience for you!
by A verified traveler
Posted 14 May 2024
It felt much more like a city flat than a hotel room making it more friendly and enjoyable.
Comment from Hotel Management
22 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Dear Donald,Thank you for taking the time to leave us a review. We're delighted to hear that you found your stay enjoyable and appreciated the unique, home-like atmosphere of our rooms. We aim to provide a comfortable and inviting environment that feels more like a city flat than a traditional hotel room.We hope to welcome you back soon for another pleasant experience.
by A verified traveler
Posted 6 May 2024
Unique property with great restaurant and cafe on property. Loved how accessible it was to downtown Austin.
Comment from Hotel Management
10 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy, Kenzie!Thanks so much for sharing your experience! We're really glad to hear that you enjoyed our property and the convenience of having our restaurant and cafe right onsite. It means a lot to us that you found our location so accessible to downtown Austin. If there's anything else you loved during your stay or any ideas you have to make it even better next time, we'd love to hear them. Can't wait to have you back for another great time!
by A verified traveler
Posted 5 May 2024
Liked the cafe and the pool.
Comment from Hotel Management
10 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy, James!Appreciate you taking the time to share your experience! We're thrilled you found our cafe and pool to be unique highlights of your stay. If there's anything more you'd like to see or experience during your next visit, don't hesitate to reach out. Looking forward to welcoming you back for another memorable stay!
by A verified traveler
Posted 4 May 2024
Staff was great as was the bar and restaurant. Room was nice but not quite as comfortable as hoped due to the AC being either too cold or hot. And the mattress was too firm for me.
Comment from Hotel Management
10 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy, Marisa!Thank you for sharing your experience with us! We're delighted that you found our staff to be great and enjoyed the offerings at our bar and restaurant.We're sorry to hear about the discomfort you experienced with the room temperature and the firmness of the mattress. Your feedback is valuable to us, and we'll certainly look into ways to improve the overall comfort of our rooms.If there's anything else we can do to make your next stay more enjoyable, please feel free to let us know. We value your insights and hope to welcome you back for another pleasant experience!
by A verified traveler
Posted 4 May 2024
Had an absolutely wonderful stay. Clean, well-designed, pretty hotel. Lush with plant-life, a beautiful restaurant/bar with a patio. Great food on-site, kind bartenders. Overall, a very put-together, nice aesthetic that is fully thought out. Would definitely go back!
Comment from Hotel Management
22 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Dear Zachary,Thank you so much for your glowing review! We're thrilled to hear that you had an absolutely wonderful stay at our hotel. It's fantastic to know that you appreciated our clean, well-designed space, adorned with lush plant-life. We take pride in offering a beautiful restaurant/bar with a patio, and we're delighted that you enjoyed the great food and the kindness of our bartenders.Your compliments about our put-together aesthetic and thoughtful design mean a lot to us. We would be honored to welcome you back for another fantastic stay in the future!
by A verified traveler
Posted 3 May 2024
Great stop for an Austin trip
Comment from Hotel Management
22 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Dear Marie,Thank you for choosing the Carpenter Hotel during your trip to Austin and for your positive review! We're delighted to hear that we were a great stop on your journey. We hope to see you again soon for another wonderful experience in the heart of Austin.
by A verified traveler
Posted 2 May 2024
Excellent hotel.
Comment from Hotel Management
23 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Dear April,Thank you for your kind words! We're thrilled to hear that you found our hotel excellent. We strive to provide exceptional experiences for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back for another excellent experience in the future!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
22 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Thank you for choosing to stay with us and for sharing your positive experience. We're delighted that you had a fantastic stay, and we appreciate your support and compliment! Please don't hesitate to reach out if you need anything in the future. We look forward to serving you again soon.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
23 May 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Dear Maria,We appreciate your rating and feedback. If there's anything specific you'd like to share with us to improve your experience in the future, please don't hesitate to reach out.Warm regards,
