Ratings based on 529 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 12 Jun 2024
It has the perfect location and a good vibe
Comment from Hotel Management
12 Jun 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for your feedback we are excited you enjoyed your stay. Come back and see us!
by A verified traveler from Austin
Posted 12 Jun 2024
Pool was fantastic. Staff was warm and helpful.
Comment from Hotel Management
12 Jun 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for the fantastic score and most of all for choosing South Congress Hotel for your stay! Come back and see us.....
by A verified traveler
Posted 7 Jun 2024
Great stay and good value for money.
Comment from Hotel Management
7 Jun 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for being a loyal guest and the perfect score. We look forward to your next visit with us.
by A verified traveler
Posted 2 Jun 2024
I booked this last minute due to a flight being cancelled and needing to spend one more night in Austin. I loved the place and will consider it for my longer stays. I arrived at the hotel very early in the morning and the person at the front desk accommodated me by immediately making the room available even though (by their policy) they didn't have to accommodate me until 11:00 AM. Great experience all around.
Comment from Hotel Management
3 Jun 2024 by Louis Lutes, GSM, Hotel Management
Many thanks for the warm words, Lawrence!I'm glad to hear that we could get you accommodated amidst turbulent travels. We look forward to hosting you again next time you're in Austin, hopefully under more leisurely circumstances. Until then, thank you again for choosing South Congress Hotel and safe travels!Best regards,
by A verified traveler
Posted 31 May 2024
Rooms are basic and shower heads painfully over pressurized. Hotel staff is uninterested in putting in any hospitality work. Not worth $500 a night. It’s trying to be a Moxy without any moxy.
Comment from Hotel Management
1 Jun 2024 by Louis Lutes, GSM, Hotel Management
Hello, David -Thank you for taking the time to review your stay with us at South Congress Hotel! I wanted to apologize for any discomfort or disservice you experienced during your time with us. I've reached out to my Engineering team to investigate our shower pressure situation in your room, and as Guest Services Manager, I'll be touching base with my Front Office team to ensure we're meeting the service standards we strive for.I hope you'll consider giving us another chance in the future, and until then, you have my thanks for staying with us and best wishes on your travels!Thanks again for your feedback,
by A verified traveler from Durham
Posted 29 May 2024
Incredible stay — super friendly staff and clean, stylish spaces.
Comment from Hotel Management
29 May 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for coming and the perfect score!
by A verified traveler
Posted 28 May 2024
Property was great, front desk staff was super accommodating and eager to make our stay the best!
Comment from Hotel Management
28 May 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for coming and the perfect score.....
by A verified traveler
Posted 23 May 2024
Stayed at the South Congress for a bachelorette weekend and had the best time. The staff was friendly and the room was comfortable. Enjoyed drinks at the bar and ate a delicious clubhouse poolside.
Comment from Hotel Management
24 May 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for the amazing feedback..... Come back and see us!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
11 Jun 2024 by South Congress Hotel, Hotel Management
Thank you for choosing South Congress Hotel for your stay....
