Ratings based on 993 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Fight was outside my room
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 27 Apr 2024
Is not as the photos
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi Clarissa,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 22 Apr 2024
there were bugs. like a lot
Comment from Hotel Management
30 Apr 2024 by Brand Experience Team, Hotel Management
Hi Makayla, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
by A verified traveler
Posted 15 Apr 2024
i got in very late (1am), and i really appreciate someone being at the front desk at that hour, but this young lady was not very kind for my check in experience.
Comment from Hotel Management
23 Apr 2024 by Brand Experience Team, Hotel Management
Hi Gabriela,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 12 Apr 2024
There was no bedspread or blanket of any type in the room and the AC had no control, so I ended up wearing my hoodie to bed and using my coat for a quilt. The flooring in the bathroom was coming up - I didn't use the shower. The room looked nothing like the picture on the website. I would never stay there again.
Comment from Hotel Management
23 Apr 2024 by Brand Experience Team, Hotel Management
Hi Gerry,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
