Ratings based on 975 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Bugs in room
Comment from Hotel Management
12 Jun 2024 by Brand Experience Team, Hotel Management
Hi Jack, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
13 Jun 2024 by PK, Hotel Management
Hi Camara, We apologize for your recent stay. It wasn’t great. We hope you’ll give us another chance in the future. Regards PK
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
13 Jun 2024 by PK, Hotel Management
Hi, Yussuf Thank you, we do love getting such positive feedback! We’re glad your experience was good and hope to see you again soon. Warm Regards PK
by A verified traveler
Posted 3 Jun 2024
Walking area and stairwells were dirty
Very low water pressure in shower
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Arlene, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
by A verified traveler
Posted 1 Jun 2024
Convenient to where we wanted to be but unsavory clientelle. Management were very accommodating. Property was clean but run down.
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Daniel, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
13 Jun 2024 by PK, Hotel Management
Hi, Axel Thank you, we do love getting such positive feedback! We’re glad your experience was good and hope to see you again soon. Warm Regards PK
by A verified traveler
Posted 27 May 2024
by A verified traveler from Kyle
Posted 25 May 2024
Be ready to wake up to cockroaches
Comment from Hotel Management
13 Jun 2024 by PK, Hotel Management
Hi Lucero, We apologize for your recent stay. It wasn’t great. We hope you’ll give us another chance in the future. Regards PK
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
25 May 2024 by PK, Hotel Management
Hi Juan, Thank you for the perfect rating! Warmest regards PK.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
25 May 2024 by PK, Hotel Management
Hi Jorge, Thank you for the perfect rating! Warmest regards PK.
