Ratings based on 960 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Tv didn’t work. Phone didn’t work. When I asked they said they can’t guarantee if there would be another room available and if the tv would work in the other room either.
Comment from Hotel Management
5 Jun 2024 by Amy D, Hotel Management
Thank you for your feedback. We apologize for the issue that you excperiened during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Amy D, Hotel Management
Thanks for your kind rating. We look forward to seeing you again soon!
by A verified traveler
Posted 2 Jun 2024
Property is going through some renovations and several of the amenities were not available. Telephone, television, elevator, and some f the lighting in the room was not working. I happen to like it a bit warmer than the average and when I turned on the heat during a rain storm the smoke alarm in the room activated which was a bit embarrassing. The staff was very courteous but could not rectify the situation. I was told only 10 TVs on the property were working. I have stayed at other La Quinta properties and was very disappointed with my stay.
Comment from Hotel Management
3 Jun 2024 by Amy D, Hotel Management
Thank you for your feedback. We apologize for the issue that you excperiened during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
by A verified traveler
Posted 26 May 2024
Property felt safe, pool doesn’t seem very relaxing due to proximity to highway sounds.
Comment from Hotel Management
27 May 2024 by Amy D, Hotel Management
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area.
by A verified traveler
Posted 20 May 2024
Very nice room. Clean and roomy.
Comment from Hotel Management
20 May 2024 by Amy D, Hotel Management
Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your score. We wish to welcome you back to the hotel soon!
by A verified traveler
Posted 18 May 2024
liked: decor, size of room
disliked: closet was unfinised(no pole), grounds were rough in the back
Comment from Hotel Management
20 May 2024 by Amy D, Hotel Management
Thank you for your review. Our location is definitely one of the things we are proud. Please note that you concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon!
by A verified traveler
Posted 14 May 2024
Check was quick and easy. Room was clean Could have used a table and chair to eat as the is ample room for it. Elevator was a little scary so I used the stairs. Over all I would stay again
Comment from Hotel Management
20 May 2024 by Amy D, Hotel Management
We are deeply elated with your score and being your hotel of choice. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
20 May 2024 by Amy D, Hotel Management
Thank you for taking the time to give feedback about your stay. You definitely didn't seem to have had the experience that most of our guests have, and I am so sorry that we didn't live up to your expectations! I'll make sure to review your comments with our entire team and see what we can do better!
by A verified traveler
Posted 10 May 2024
Essentially an older run-down hotel with some lipstick of new paint. Railing outside is rusted and eroding. Stains on bedding. Bugs on floor in bathroom. Breakfast is microwave burritos and packaged muffins. Staff is friendly enough, but I feel like I really overpaid to stay at this hotel.
Comment from Hotel Management
13 May 2024 by Amy D, Hotel Management
Thanks for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We hope to see you again in the future.
by A verified traveler
Posted 8 May 2024
No TV. Service was out due to storm damage.
Comment from Hotel Management
13 May 2024 by Amy D, Hotel Management
Thank you for your feedback. We apologize for the issue that you excperiened during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
