Ratings based on 958 Verified Reviews

3.7 out of 5
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Guatemala

Posted 31 May 2024
I liked it but they need to fix a couple of minor things.
2 out of 5
by A verified traveler

Posted 31 May 2024
I requested non feather pillows and was told they were out. So, I went down the hall where a room was being cleaned and asked if I could trade 2 feather for non feather pillows. Even thought the woman did not speak English, she was better at communicating with me than the man at the front desk. I am ALLERGIC to feathers and even with that being said the guy at the front desk was unwilling to help me out! Very disappointed!
4 out of 5
by A verified traveler

Posted 28 May 2024
Well established landscaping gives it a great feel for a middle tier hotel.
4 out of 5
by A verified traveler

Posted 27 May 2024
It was a good experience to stay but they need to change their carpet its so old
4 out of 5
by A verified traveler

Posted 25 May 2024
Location
3 out of 5
by A verified traveler

Posted 22 May 2024
Live in Austin near hotel, HVAC stopped working so stayed for 1 night — convenience
5 out of 5
by A verified traveler

Posted 19 May 2024
Very affordable, great service and the rooms were exceptional!
Comment from Hotel Management
21 May 2024 by Christa R. AGM, Hotel Management
Thank you for taking the time to tell us about your experience , it is always a pleasure to receive positive feedback.
3 out of 5
by A verified traveler

Posted 18 May 2024
The hotel is being renovated and the carpet is dirty and old. It is in a great location and will be a great place to stay when the construction is complete.
Comment from Hotel Management
21 May 2024 by Christa R. AGM, Hotel Management
We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you in the future.
3 out of 5
by A verified traveler from Fort Worth

Posted 8 May 2024
As of May 2024 the hotel is undergoing a total remodel so should be greatly improved late 2024.
Comment from Hotel Management
21 May 2024 by Christa R. AGM, Hotel Management
We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you in the future.
5 out of 5
by A verified traveler

Posted 7 May 2024
Some areas were not so clean and the hotel looked a bit old and the pool area was not very clean, I assume it is because of the wind and the weather and that the hotel is under construction.
Comment from Hotel Management
21 May 2024 by Christa R. AGM, Hotel Management
We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you in the future.