Ratings based on 985 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Very pleasant and friendly staff.
The property needs an upgrade. Carpets were stained and smelling. Saw some bedbugs. Alot of homeless people in the area walking around.
by A verified traveler
Posted 13 May 2024
It was my worst experience with La Quinta inns it was dirty and full of roaches I was supposed to stay 2 days but I couldn’t do it I barely made it staying there one night cause I never imagined how bad it was going to be
by A verified traveler
Posted 12 May 2024
Hotel was so stinky and i had to move to new hotel
by A verified traveler
Posted 10 May 2024
The room it self was in poor condition.
by A verified traveler
Posted 23 Apr 2024
Decent
Comment from Hotel Management
3 May 2024 by GM, Hotel Management
Thank you Adam for sharing your rating. We appreciate being part of your travels and look forward to welcoming you back.
by A verified traveler
Posted 23 Apr 2024
Overall, it’s a good hotel 3 stars
Comment from Hotel Management
3 May 2024 by GM, Hotel Management
Thank you Kyaw Lin for sharing your comments with us. We are happy to hear that our property and staff were able to meet your needs. We look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Apr 2024
My overall experience was alright. I think it could use some updating such as removing the carpet and putting in vinyl planks like many other hotels have done.
Unfortunately I saw three roaches during my stay there.
Comment from Hotel Management
18 Apr 2024 by GM, Hotel Management
Thank you Brian for your feedback. We will be sure to share your feedback with our maintenance staff so that we may improve on your concerns. Thank you for this opportunity to better serve you.
by A verified traveler
Posted 16 Apr 2024
The room was dirty there was stuff on the table in the room from the last guest so that wasnt cleaned, the bathtub was dirty, there was caulking all around the bathroom toilet, and the fan didnt work in the bathroom. The pull out couch bed was unusable as springs were perturding out and they was bleach stains all over the couch as well. I left a jacket and pair of pants in the closet yes my bad but the housekeeper stole it because when i called about it the next day they were never turned in. So if you must reserve with caution at this property we were very disappointed with this hotel.
Comment from Hotel Management
18 Apr 2024 by GM, Hotel Management
Thank you Shawna for sharing your comments with us. We are sorry to hear that your rooms condition was unacceptable and will work with our staff to improve. We will be sure to investigate your allegations about your items and make sure to address any concerns that you may feel we have not. Thank you for letting us know how we can improve.
by A verified traveler
Posted 15 Apr 2024
The hotel really needs some updating and upkeep. Doors and walls are chipped and dirty, the keypads don’t work, so we had to go to the desk everyday to get them rekeyed. One of the front desk workers never smiled and was rude.
Comment from Hotel Management
18 Apr 2024 by GM, Hotel Management
Thank you Cathy for sharing your comments. We apologize for your key issues and we did ask our maintenance staff to check on this. We will be sure to follow up with our staff and address your concerns on this as well. We appreciate your time and care.
by A verified traveler
Posted 8 Apr 2024
Staff were friendly and room was clean but the property is in terrible shape. Wifi didn't work. Other hotel guests were loud, fighting and hitting the walls late at night. Not comfortable for traveling with children. Felt unsafe.
Comment from Hotel Management
14 Apr 2024 by GM, Hotel Management
Thank you Alyssa for sharing your feedback with us. We are sorry to hear that our other guests made you feel uncomfortable. We will be sure to work with our front desk staff to be more responsive when guests bring their concerns to them. We sincerely apologize for failing to do so.
