Ratings based on 85 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Sally,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
by A verified traveler
Posted 13 May 2024
Convenient and spacious accommodations in an apartment building. Good for people who aren't looking for typical hotel amenities (like a front desk or concierge) because there aren't any, but for space and location, we thought it was well worth it.
Comment from Hotel Management
17 May 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Lynn, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the spaciousness and location of our accommodations. We understand the value of having support when you need it, so we'd like to remind you and future guests that our virtual front desk is available 24/7 to assist with any inquiries or guidance you may need during your stay. We're always here to help make your experience as comfortable and convenient as possible. Looking forward to welcoming you back soon! Best regards, Team Kasa
by A verified traveler
Posted 24 Mar 2024
Everything was perfect 💯💯☺️
Comment from Hotel Management
24 Mar 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Taryn,We are thrilled to hear that your experience at Kasa was nothing short of perfection! Your positive feedback truly warms our hearts and motivates us to continue delivering exceptional service. We can't wait to welcome you back for another unforgettable stay! Thank you, Taryn!Best regards,Team Kasa
by A verified traveler
Posted 6 Mar 2024
We had a great stay, Thank You
Comment from Hotel Management
8 Mar 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Renee, Thank you so much for sharing your wonderful feedback with us! We are delighted to hear that you had a great stay at Kasa Lady Bird Lake Austin. Your positive rating motivates us to continue delivering exceptional experiences for our guests. See you back soon Best regards, Team Kasa
by A verified traveler
Posted 29 Feb 2024 on Hotels
Great alternative to a hotel room
Comment from Hotel Management
11 Mar 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi, We are thrilled to hear that Kasa Lady Bird Lake Austin provided you with a fantastic alternative to a hotel. Our team strives to offer a unique and comfortable experience for all our guests, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for another memorable visit! Best regards, Team Kasa
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Amanda,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
by A verified traveler
Posted 15 Feb 2024 on Hotels
The beds were extremely comfortable. But you could hear every single thing on the street even 13 floors up. There is no service because its not a hotel its an apartment. If you are looking for a hotel experience I would avoid this place. its great if you need extra space, kitchen and washer & dryer.
Comment from Hotel Management
15 Feb 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Laura,Thank you for choosing Kasa Lady Bird Lake Austin. We're pleased to hear that you found the beds very comfortable and enjoyed the additional space, fully equipped kitchen, and washer & dryer in our apartments. We apologize for any inconvenience caused by the street noise you encountered during your stay. At Kasa, we strive to provide a comfortable and convenient experience for our guests. While we are not a traditional property, our professionally managed apartments offer the added benefits of extra space and the convenience of a fully equipped kitchen and washer & dryer. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best regards,Team Kasa
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Kasa, Hotel Management
Hi alyssa,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi Esther,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
by A verified traveler
Posted 15 Jan 2024 on Orbitz
Comment from Hotel Management
15 Jan 2024 by Kasa Lady Bird Lake Austin, Hotel Management
Hi John,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
