Ratings based on 712 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Medford
Posted 20 May 2024
Nice condo, walking distance to restaurants, bars and shopping. We stayed here for a girls trip, very comfortable and nice place, would definitely go back!
Comment from Hotel Management
24 May 2024 by Kasa 2nd Street Austin, Hotel Management
Hello Cara, Thank you for your positive feedback about your recent stay with us. We are delighted to hear that you found the condo comfortable and enjoyed the nearby amenities for your girls' trip. Your kind words truly motivate us, and we look forward to the pleasure of hosting you again in the future! Best regards, Team Kasa
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Shannon,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa
by A verified traveler
Posted 6 May 2024
The property was immaculate and the detailed instructions made check in flawless. The beds were comfortable and there were plenty of towels. I would definitely stay here again
Comment from Hotel Management
9 May 2024 by Kasa 2nd Street Austin, Hotel Management
Hello Kerrie, We are delighted to hear that you found the property immaculate and appreciated the detailed check-in instructions. It's wonderful to know that you had a comfortable stay with plenty of towels. We value your feedback and eagerly anticipate hosting you again for another fantastic experience. Best regards, Team Kasa
by A verified traveler
Posted 29 Apr 2024
Beautiful building and amenities. Check in instructions took a bit of reading, and construction next door was a bit noisy.
Comment from Hotel Management
2 May 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Amanda, Thank you for appreciating our beautiful building and amenities. We apologize for any inconvenience caused by the check-in instructions and the noise from nearby construction. Your feedback is invaluable, and we will make sure to address these areas. We look forward to welcoming you back! Best regards, Team Kasa
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
14 May 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Paula,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
by A verified traveler from Snohomish
Posted 21 Apr 2024
If you don’t drive to the facility and do not have to deal with the difficulties in figuring out the parking it is a good place to stay.
Comment from Hotel Management
21 Apr 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Carol, We appreciate you sharing your experience with us regarding the parking challenges at Kasa. Enhancing the parking process for our guests is a key focus area for us, and your feedback helps us in this endeavor. We're glad you found the stay satisfactory despite the parking issues. Sincerely, Team Kasa
by A verified traveler
Posted 12 Apr 2024
I liked having a condo with a living room where I could sit and relax after a long day instead of a hotel room.
Comment from Hotel Management
14 Apr 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Alice, Thank you for sharing your positive experience! We're delighted to hear that the extra space in our condo allowed you to unwind and relax comfortably. Looking forward to welcoming you back soon for another serene stay with us! Best regards, Team Kasa
by A verified traveler from Vermillion
Posted 28 Mar 2024
Very happy with our stay. Better and more comfortable than a hotel!
Comment from Hotel Management
31 Mar 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Amanda,We are delighted to hear that you thoroughly enjoyed your stay at Kasa 2nd Street Austin and found it to be better and more comfortable than a traditional hotel. Providing exceptional comfort to our guests is our utmost priority, and we are pleased that we could meet your expectations. Your kind words motivate us to continue delivering outstanding experiences. We appreciate you choosing Kasa and eagerly anticipate the opportunity to host you again in the future!Best regards,Team Kasa
by A verified traveler
Posted 24 Mar 2024
The location was great, walking distance to several restaurants. We had two bedrooms, a kitchen, family room, balcony, two large bathrooms and two big closets. The unit was very clean. The communication was great. Follow the instructions that they give you. We would definitely stay there again.
Comment from Hotel Management
28 Mar 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Dorothy, We are thrilled to hear that you enjoyed the excellent location of Kasa 2nd Street Austin, which provided easy access to various restaurants. It's wonderful to know that you appreciated the spacious layout of our two-bedroom unit, complete with a well-equipped kitchen, cozy family room, balcony, two large bathrooms, and ample closets. We take pride in maintaining high cleanliness standards to ensure a comfortable stay for our guests. Your positive feedback on our effective communication and clear instructions is greatly appreciated. We look forward to hosting you again in the future! Best regards, Team Kasa
by A verified traveler
Posted 4 Mar 2024
Great location in Austin, easy access all around
Comment from Hotel Management
12 Mar 2024 by Kasa 2nd Street Austin, Hotel Management
Hi Anthony, Thank you for your wonderful feedback! We're delighted to hear that our location in Austin served you well, providing easy access to all your destinations. We can't wait to have you stay with us again, exploring more of what Austin has to offer or any other destinations where Kasa can be your home away from home. See you soon! Best regards, Team Kasa
