Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
An excellent choice for us to go to a show at the nearby ACL Moody Theater. The hotel was clean and had everything we needed. Guests should carefully look at the parking situation as the hotel has no self parking and overnight valet is $57 a night. This made an exceptional rate change to only a good rate.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Steven,Thank you for choosing Hampton Inn & Suites Austin Downtown Convention Center. It's wonderful to hear that your stay was excellent and that our location was convenient for your visit to the ACL Moody Theater.We appreciate your feedback about the parking situation and will share your comments with our management team. We hope to welcome you back on your next visit to Austin.Best regards,Hampton Inn & Suites Austin Downtown Convention Center
by A verified traveler
Posted 19 May 2024
Very clean, modern and professional staff.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Stephen, thank you for your wonderful feedback! The team at the Hampton Inn & Suites Austin Downtown Convention Center is delighted to hear that you enjoyed the modern and spotless facilities. We look forward to welcoming you back again soon!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Matt, it's fantastic to see you had a memorable stay at Hampton Inn & Suites Austin Downtown Convention Center. We're looking forward to having you with us again in the future.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Customer Service, Hotel Management
Rebecca, it's great to see you enjoyed your stay at the Hampton Inn & Suites Austin Downtown Convention Center. We sincerely appreciate your positive rating and hope to welcome you back in the near future.
by A verified traveler
Posted 10 May 2024
Awesome property, location and customer service. Checking out and requesting our car was a breeze.
Comment from Hotel Management
11 May 2024 by Customer Service, Hotel Management
Irma, it's fantastic to hear that your stay at Hampton Inn & Suites Austin Downtown Convention Center was so seamless. It delights us that our prime location, superior service, and smooth check-out process added positively to your experience. We eagerly anticipate your next visit!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Michelle, thank you for your positive rating! The team at Hampton Inn & Suites Austin Downtown Convention Center is thrilled to see you enjoyed your stay. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 25 Apr 2024
Awesome breakfast
Comment from Hotel Management
26 Apr 2024 by Customer Service, Hotel Management
Harp, it's great to hear you enjoyed the breakfast at Hampton Inn & Suites Austin Downtown Convention Center. We believe in starting the day right. We hope to serve you again soon!
by A verified traveler
Posted 24 Apr 2024
Helpful friendly staff
Comment from Hotel Management
25 Apr 2024 by Customer Service, Hotel Management
Eric, we are thrilled to hear that you enjoyed your stay at Hampton Inn & Suites Austin Downtown Convention Center. It's gratifying to know our team members made a positive impact on your visit with their helpful and friendly service. We look forward to welcoming you on your next trip to Austin.
by A verified traveler
Posted 21 Apr 2024
Convenient location
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
Tiffany, we're delighted that you found the location of Hampton Inn & Suites Austin Downtown Convention Center convenient. We hope to see you again when your travels next bring you to Austin.
by A verified traveler from Kapaa
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Customer Service, Hotel Management
Linda, thank you for taking the time to rate your stay at Hampton Inn & Suites Austin Downtown Convention Center. We're delighted to receive a positive rating without remarks. We value your feedback and look forward to welcome you back during your next visit to Austin.
