Ratings based on 987 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Esta al lado del friwy
Comment from Hotel Management
10 Jun 2024 by General Manager, Hotel Management
Gracias por tu comentario, esperamos volver a tenerte pronto.
by A verified traveler from Joplin
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Pooja,I see your stay with us was very recent- I apologize for any inconvenience. Is there anyway you could let us know what the problems were with your stay? I'd like to get these issues corrected.
by A verified traveler
Posted 11 May 2024
The odor in the room
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Mafutaga,We are deeply sorry for any inconvenience you encountered during your stay. If there is anything else we can do, please let us know.
by A verified traveler
Posted 9 May 2024
Lyft instead of shuttle. But very efficient.
Comment from Hotel Management
10 May 2024 by General Manager, Hotel Management
Debbie,Thank you for your review, please let us know what your other concerns were so we can correct them
by A verified traveler
Posted 2 May 2024
Staff was nice and did their best to accommodate with what they had. Motel was in rough shape.
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Matthew,We are terribly sorry for any inconvenience you experienced during your stay. We are grateful you did stay with us for a second night as well. We are working hard to bring this hotel up to snuff.Please consider giving us another stay once we have completed our renovation
by A verified traveler
Posted 11 Apr 2024
This hotel is by far the worst hotel I’ve ever checked into. The moment you pass the lobby it’s horrible. The carpets are extremely dirty, smells horrible of cigarette smoke, the furniture in the room extremely dirty. Never ever again. The front desk person was nice.
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.
by A verified traveler
Posted 10 Apr 2024
The hotel was dirty. The hallway smelled bad, dirt, unkept. Hotel room unkept
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.
by A verified traveler
Posted 8 Apr 2024
The room was cleaned good and staff was very friendly!! I did find some mold on the ceiling in rooms restroom
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.
by A verified traveler
Posted 7 Apr 2024
😏
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Jason,We're sorry your stay wasn't what you expected. Please let us know if there is anything we can do. We are working on bringing this property up to speed
by A verified traveler
Posted 2 Apr 2024
Our floor was under remodel. The whole building smelled like mold. Water damage on ceiling tiles. Terrible air flow. Never again.
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.
