Ratings based on 1,000 Verified Reviews
2.4 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Insane circumstance
Posted 4 Mar 2024 on HotelsThe hotel burned down because of a fire two days before my stay. I’m honestly not sure what the protocol would be after this happens but I was not informed by anyone and was just luckily informed by my own being and research. I contacted hotels.com and they were unaware and did not provide any help. I would like a full refund because I did not stay.
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 3 Mar 2024
by A verified traveler
Posted 24 Feb 2024
I had bed bugs on my bed board and I woke up itching like crazy had to get my man and 3 kids and left in the middle of the night.
by A verified traveler
Posted 24 Feb 2024
The room was held together by tape… I booked last minute for Valentine’s Day since my hubby wanted a room with a tub. I found this and thought it was a good price. The tub worked, but instead of a faucet to fill it up, there was an unfinished plastic pvc pipe contraption. I asked for another room thinking that this was unacceptable, but the other room he showed me was creepy. There was a two way mirror in front of the tub, that faced the other room. It was also old smelled of mold and looked like it had been painted by kids. Not what we’re into… ok pvc pipe room it is. Everything was ok, except I couldn’t help but notice there were an absence of women? Why were there so many men there? Idk. Felt creepy but I was with hubby, so ok… in the morning(valentines day) the manager came knocking, and tried to ENTER the room with his card 1 hour before check out. I was not dressed yet, and found it really weird that he knew we were in the room and tried to open the door anyways…. He asked if we were going to stay another night…. Why wouldn’t he call the room? Why didn’t he knock I twice? Why did he need to know this in advance? It was not check out time yet… all questions left unanswered. We checked out in time and when leaving I found a sharp (aka a used injection needle) in the tisssue box that I had been wiping my nose with all night. This was really creepy, unsanitary, and unsafe. Tahanj go we made it out alive. When I told the front desk about it, they did not seem v. Shocked.
by A verified traveler
Posted 12 Feb 2024 on Hotels
by A verified traveler
The pictures are very deceiving!!!
Posted 12 Feb 2024 on HotelsThe lady at the front desk offered my wife and I a full refund because the conditions of this place was really bad and smelled like an ashtray, the carpet was spotted up badly, our room smelled like someone urinated in the bed badly, the curtains had brown spots all over them and the place had bed bugs. The owner needs to shut this place down this was the most sleaziest hotel I’ve ever stepped in, in my entire life!
by A verified traveler
Posted 11 Feb 2024
Very noisy and the amenities and the room looks very old and dirty. In the bathroom it was a used towel and it was hair on the walls of the shower.
by A verified traveler
Posted 11 Feb 2024
The Receptionist was friendly, but not helpful. The room has a lot of potential, but has been obviously neglected over the years.. The hot water was out..
(Was told it’d be fixed any minute, but waited hours and it never was)
Also I didn’t realize from the pictures, or the listed amenities (Which was quite deceptive by the way ) That the shower was completely exposed into the main room.. No big deal, but with no hot water it wasn’t pleasant at all… The remote was also missing from our room.. I informed the front desk and they told me they didn’t have any other remotes.. WiFi was also listed as available, but unfortunately didn’t reach our room.. I told the front Desk just and she just offered to nudge their router a bit closer.. (Didn’t work) The A/C was also not the greatest our room stayed relatively warm throughout the night…
I don’t believe I’ll be coming back.
by A verified traveler
Danger!
Posted 7 Feb 2024 on HotelsIt was really bad.
The room was dirty and clearly undergoing repairs of some kind. There was no water in the shower, there was only one dingy towel, not one garbage can. The couch was stained, the floor was definitely not clean. The hallways were being deep cleaned at night. The whole place smelled bad. There were so many things that just didn’t feel right.
