Ratings based on 47 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
9 Dec 2023 by Marketing , Hotel Management
Thank you Anna for your review.
by A verified traveler from Blue Island
Posted 26 Aug 2022
Easy to find Boutique rooms Wonderful restaurant Brilliant staff Safe parking
Comment from Hotel Management
29 Aug 2022 by Marketing, Hotel Management
Dear Cynthia, It was a pleasure hosting you, we hope to see you sometime back at Bahnhof Hotel Aus.
by A verified traveler
Posted 8 May 2022 on Hotels
Very friendly hotel, very safe and secure. Food good and plentiful.
Comment from Hotel Management
9 May 2022 by Marketing, Hotel Management
Dear Maureen, thank you for your review. It was a pleasure to have hosted you, we hope to see you sometime soon again.
by A verified traveler
Posted 7 Feb 2020
A great place for a quick stop between long drives. The staff were wonderful and the rooms were very clean. The lack of air conditioning in the bedroom made our stay a little uncomfortable in the high heat, with the fan offering little relief. Overall I would recommend the hotel, but perhaps more so for cooler times of year!
Comment from Hotel Management
7 Feb 2020 by Marketing, Hotel Management
Thank you for your feedback, it was a pleasure to have hosted you. The air conditioners remain a topic of discussion and future consideration.
Best regards
by A verified traveler
Great place!
Posted 25 Jun 2019 on HotelsBeautiful and comfortable place, great food, we really enjoyed it. There was a moment when we were upset after realizing that someone has entered our room without our permission while we are gone for only 20 minutes. We noticed that the beds are made but we didn't think that was important enough to intrude our privacy. However, very soon we discovered that in both beds the staff had put the hot-water bags to warm them up for us. It was a perfect gift for such a cold night so our disappointment immediately turned into delight.
Comment from Hotel Management
26 Jun 2019 by Marketing, Hotel Management
Dear Dan,
Thank you for your constructive review, we appreciate it very much.
by A verified traveler
Over night stay.
Posted 25 Jun 2019 on HotelsVery welcoming friendly staff. Great location with nice outside area. Great food.
WiFi was just very weak. Good service all round.
Comment from Hotel Management
26 Jun 2019 by Marketing , Hotel Management
Dear Celia,
We appreciate your review, thank you for choosing Bahnhof Hotel Aus.
by A verified traveler
Wonderful hotel, great location.
Posted 28 Jul 2018 on HotelsStaff was incredibly helpful and very nice. Food was great and the whole set up of the hotel was great. Nice bar/ lounge area and outdoor seating. We used Aus as a stopping point on the way to Sossusvlei, which was very convenient. The hotel helped us plan a day trip to Luderitz, which was well worth it. Would definitely stay again.
Comment from Hotel Management
7 Aug 2018 by Marketing Manager, Hotel Management
Dear Jennifer,
Thank you very much for your great review, it was nice to have you stay at Bahnhof Hotel in Aus. Please do visit again when you return to Namibia.
Recommended
for Everyoneby A verified traveler from canada
dated but friendly service
Posted 10 Mar 2018
Pros: car were parked in the courtyard with fence closed
Location: long but interesting drive to Luderitz
We came with 2 couples and each had different room cat ordered. unpon check in we each got the same room. The thought we have 2 people so why give them the family room eventough the rate was more.
we did get the room which was ordered after we asked.
Hotel is dated. village is dead.
not much to see do around
food ( if available) was good
Comment from Hotel Management
25 Apr 2018 by Marketing Manager, Hotel Management
Dear Sir/Ms
Thank you for your review. We are sorry to hear about your room confusion. Could you please give us your name under which you were booked, so we can check the booking process with our reservations dept?
Kind regards
Frans.
by Riaan
Posted 10 Aug 2017 on Hotels
It was OK. Expensive for what you get.
by Nancy
Very basic, but clean room.
Posted 6 Apr 2017 on HotelsNo much to do in Aus but it was a good stop over for one night. Very friendly staff.