Ratings based on 26 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Kings in the SPA went above and beyond in providing scheduling assistance and service! She and the spa team made our stay PERFECT!
by A verified traveler
Posted 15 Sep 2023
Great location next to beautifull lake. Good size pool. Maybe only one little downside- not the greatest variety of breakfast options.
by A verified traveler from TomsRiver
Posted 28 Jul 2023
I love everything about this place
by A verified traveler from TomsRiver
Posted 3 Aug 2022
Very good place for relaxing
by A verified traveler from TomsRiver
Posted 29 Jul 2022
-Beautiful location
- excellent spa specialists
- knowledgeable doctors
- place where we want to come back so we’ll definitely recommend
by A verified traveler from Kinnelon
Posted 16 Jul 2022
Beautiful place! Excellent people working, very helpful and nice
Lots relaxation. Thank you
by A verified traveler
Posted 14 Oct 2019
Comment from Hotel Management
1 Nov 2019 by Marzena Piotrowska, Hotel Management
Hello,
Thank you for your opinion. We improve our services all the time. You are welcome again.
by A verified traveler
Posted 17 Jun 2019 on Hotels
Comment from Hotel Management
29 Jun 2019 by Renata, Hotel Management
Dziękujemy za Państwa pobyt i wysoką ocenę. Będziemy się bardzo starali aby noty nadal były wysokie. Serdecznie zapraszamy ponownie
Zespół Sanatorium w Augustowie
by A verified traveler
Posted 17 Feb 2019 on Hotels
Nice new (or newly renovated) hotel rooms in Augustow. Location is nice, surrounded by woods and lakes, and free parking is good. The pool and sauna area was also nice and in good condition. Only negative was that we were told that the bar/cafe was open until 21:30, and went down to order a coffee to take up the the room at 21:10 only for the lady there to very rudely and melodramatically say "noooooo" when we walked in, shake her head and told us to go away. We checked again at the reception if we heard the opening time correctly and it was indeed that the cafe should have been serving until 21:30, so that was a bit confusing and left a bad feeling. Otherwise the hotel was very nice and the other staff were friendly enough.
Comment from Hotel Management
20 Feb 2019 by Renata, Hotel Management
dear Sir,
Thank You very much for Your visit and interesting opinion. We would like to appologize for any inconvinience and kindly thank You for a lot of aspects in Your observation. We will keep Your comments for better future service and We would like to invite You again for check this ;-) We promise great coffe ;-)
by A verified traveler
Posted 13 Jan 2019
Very good service. Pleasure place to relax. Good food good SPA
Comment from Hotel Management
18 Jan 2019 by Renata, Hotel Management
Thank You very much for Your visit in Sanatorium Augustów and great opinion. We would like to assure that we will work for future guest satisfaction. We hope to visit You again.
Kind regards,
Sanatorium Team
